Showing this year · figures use the latest valid snapshot in the period.
Microsoft 365
Latest snapshot 23 Aug 2026Active users
117
8 disabled · 7 guests
Assigned licences
111
86% of 129 purchased
Available licences
18
Assignable without purchase
M365 active usage
91%
107 of 117 enabled users
Service and health
Support, contract and asset data from the DCS APIAssets in service
89
21 over four years old
Renewals in 90 days
1
Next: Amber Virtual Agent Per VM on 19 Oct 2026
Open support workload
5
162 eligible records in period
Average response
4.6 hr
59 quote, project and install records excluded
Not billed a year
£10,840
89 machines and 3 modules off contract
Customer health
69Needs review▲ 0
User count trend
01 Jan 2026 – 25 Aug 2026 · latest snapshot in each month
+10 in period (+8.7%)
Snapshot measure. Values are not summed across buckets. Source: Microsoft Graph, collected weekly.
Licence mix
Assigned licences at 23 Aug 2026
111
assigned
- Teams Essentials59
- Project Plan 328
- Microsoft 365 E524
Microsoft 365 adoption trend
Share of enabled users active in each period
Microsoft usage reports can lag by up to 48 hours.
Licence utilisation
Assigned against purchased, by product
Support volume trend
Event measure, summed per bucket
59 excluded records
Excluded records are shown for volume context only and never affect response, resolution or SLA figures.
Asset age profile
In-service assets by age band
Expected lifecycle thresholds are configurable per asset class.