Showing this year · figures use the latest valid snapshot in the period.
Microsoft 365
Latest snapshot 23 Aug 2026Active users
199
23 disabled · 10 guests
Assigned licences
186
84% of 222 purchased
Available licences
36
Assignable without purchase
M365 active usage
85%
169 of 199 enabled users
Service and health
Support, contract and asset data from the DCS APIAssets in service
129
30 over four years old
Renewals in 90 days
3
Next: Ransomware Recovery Support on 27 Aug 2026
Open support workload
15
337 eligible records in period
Average response
4.2 hr
140 quote, project and install records excluded
Not billed a year
£1,645
14 machines and 0 modules off contract
Customer health
57Needs review▼ 1
User count trend
01 Jan 2026 – 25 Aug 2026 · latest snapshot in each month
+14 in period (+6.7%)
Snapshot measure. Values are not summed across buckets. Source: Microsoft Graph, collected weekly.
Licence mix
Assigned licences at 23 Aug 2026
186
assigned
- Exchange Online P186
- Business Premium35
- Visio Plan 265
Microsoft 365 adoption trend
Share of enabled users active in each period
Microsoft usage reports can lag by up to 48 hours.
Licence utilisation
Assigned against purchased, by product
Support volume trend
Event measure, summed per bucket
140 excluded records
Excluded records are shown for volume context only and never affect response, resolution or SLA figures.
Asset age profile
In-service assets by age band
Expected lifecycle thresholds are configurable per asset class.