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DCS
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Verity Dental Services

VER224ActiveManaged contract

veritydental.co.uk · Healthcare · Account manager Tom Whitfield · Verity Care Group (head office of 5)

Microsoft 365Healthy3 days agoSupport & assets (SQL)Healthy6 hr ago

01 Jan 2026 – 25 Aug 2026 · month buckets · applies to every section

OverviewMicrosoft 365Support and SLAHardware assetsSoftwareContracts and renewalsAlertsOpportunitiesTimelineDocumentsReports and packsSettings

Customer master data

Immutable internal identity with external mapping keys

Internal CustomerId
cus_ver224
Primary key — never changes
Account number
VER224
Links to ticketing and SQL
Display name
Verity Dental Services
Primary domain
veritydental.co.uk
Microsoft tenant mapping aid
Tenant ID
ver224-4339-4f2a-9c31-936667
SQL external key
VER224
Account manager
Tom Whitfield
Status
Active
Created
07 Sep 2022

Connection and collection

Authentication mode is independent of the data model

Auth method
GDAP / partner delegated
Relationship state
expiring
Expiry 24 Sep 2026
Last successful sync
22 Aug 2026 15:00 UTC
3 days ago
Last attempt
25 Aug 2026 03:00 UTC
Result: success
M365 data quality
Healthy
SQL data quality
Healthy
Mapped to the DCS API
Schedule
Weekly — users, licences, usage reports
Configurable per dataset and customer
Connection changes require the administrator role.

Branding

Saved once and reused automatically for future dashboards and packs

Editable
Customer logo

PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.

Meeting pack preview
Verity Dental Services

Saved branding is applied to this customer's dashboard, exports and every future meeting pack.

Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.

Customer contacts

Who to speak to. Used for meeting invitations and pipeline follow-up.

NameRoleEmailPhoneNotes
Nadia GriersonPrimaryHR Manager[email protected]01918 693916Starters and leavers
Henry HalsteadOperations Manager[email protected]01851 229245Day-to-day escalation contact
Ella OkonkwoIT Coordinator[email protected]01629 868899Internal technical contact

Prototype controls

Demo-only switches for showing how the phases differ

VER224 is mapped to the DCS API in this demo, so support and asset data appear when Phase 2 is on.