Support agreementManaged contractVER224-AGR147
Covered by a managed support agreement with an agreed SLA.
Customer since25 Oct 2022Response SLA2 hoursRateIncludedNotice30 daysMachines on contract115 of 129
14 in-service machines are not on a contractSee which machines →
Contract position
6 contract records for VER224Active contracts
6
0 expired or cancelled
Annual contract value
£47,446.06
Active lines only
Renewals within 90 days
3
£3,993.9
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9574 HARB | Managed support | Hardware 6 Mthly Contract DCS Covers 115 machines · 14 in service and off it → | 115 | 12 months 90d notice | 31 May 2027 in 279d | 31 Oct 2027 | £12,766.48 £6,383.24 6 monthly | Scheduled | |
| 10010 DCSRMSX | Managed support | Annual Additional Server Monitoring DCS | 1 | 12 months 30d notice · auto-renews | 11 Oct 2026 in 47d | 14 May 2027 | £1,754.88 1 x £1,754.88 | Due in 90 days | |
| 10445 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 164 seats | 12 months 90d notice · auto-renews | 02 Mar 2027 in 189d | 30 Aug 2027 | £29,785.68 164 x £181.62 | Scheduled | |
| 10733 SOFT | Software support | Software Annual Contract DCS Covers 4 modules → | 4 | 12 months 60d notice · auto-renews | 29 Jul 2027 in 338d | — | £900 4 x £225 | Scheduled | |
| 11294 CYB002 | Endpoint protection | Patch Manager Servers Ann Subscription DCS | 151 seats | 36 months 90d notice | 21 Oct 2026 in 57d | — | £1,124.95 151 x £7.45 | Due in 90 days | |
| 11933 ZRA1 | Backup and DR | Ransomware Recovery Support DCS | 1 | 12 months 60d notice · auto-renews | 27 Aug 2026 in 2d | 16 Feb 2027 | £1,114.07 1 x £1,114.07 | Due now |
Annual value by service line
Active contracts only
Microsoft 365 licences£29,785.68
Managed support£14,521.36
Software support£1,492.66
Endpoint protection£1,124.95
Backup and DR£1,114.07
Next twelve months
Renewal dates in order
- 27 AugRansomware Recovery SupportBackup and DR2d
- 11 OctAnnual Additional Server MonitoringManaged support47d
- 21 OctPatch Manager Servers Ann SubscriptionEndpoint protection57d
- 02 MarMicrosoft 365 Business StandardMicrosoft 365 licences189d
- 31 MayHardware 6 Mthly ContractManaged support279d
- 29 JulSoftware Annual ContractSoftware support338d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.