Support agreementTime and materialsCAL266-AGR428
Support is billed by the hour. No SLA commitment and no proactive cover.
Customer since20 Dec 2024Response SLANo SLARate£125/hrNotice—Machines on contract0 of 193
193 in-service machines are not on a contractSee which machines →
Contract position
5 contract records for CAL266Active contracts
5
0 expired or cancelled
Annual contract value
£46,253.93
Active lines only
Renewals within 90 days
1
£706.32
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9865 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 223 seats | Rolling 90d notice · auto-renews | 20 May 2027 in 268d | — | £40,909.35 223 x £183.45 | Scheduled | |
| 10288 O3MAIN | Software support | Opera 3 Annual Licence Pegasus Covers 2 modules · 1 off it → | 2 | 12 months 60d notice | 19 Jun 2027 in 298d | 26 Dec 2027 | £300 2 x £150 | Scheduled | |
| 10591 CYB002 | Endpoint protection | Patch Manager Servers Ann Subscription DCS | 218 seats | 12 months 30d notice · auto-renews | 16 Oct 2026 in 52d | — | £706.32 218 x £3.24 | Due in 90 days | |
| 10985 CYB005 | Email security | Cyber Security Awareness inc GDPR DCS | 1 | 36 months 60d notice · auto-renews | 07 Mar 2027 in 194d | — | £1,916.17 1 x £1,916.17 | Scheduled | |
| 11364 AVA001 | Backup and DR | Amber Virtual Agent Per VM DCS | 1 | 12 months 60d notice · auto-renews | 25 Aug 2027 in 365d | — | £2,422.09 1 x £2,422.09 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£40,909.35
Backup and DR£2,422.09
Email security£1,916.17
Endpoint protection£706.32
Software support£300
Next twelve months
Renewal dates in order
- 16 OctPatch Manager Servers Ann SubscriptionEndpoint protection52d
- 07 MarCyber Security Awareness inc GDPREmail security194d
- 20 MayMicrosoft 365 Business StandardMicrosoft 365 licences268d
- 19 JunOpera 3 Annual LicenceSoftware support298d
- 25 AugAmber Virtual Agent Per VMBackup and DR365d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.