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DCS
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Calder Care & Co

CAL266ActiveTime and materials

caldercare.co.uk · Healthcare · Account manager Tom Whitfield · Calder Group (site of 3)

Microsoft 365Partial2 weeks agoSupport & assets (SQL)Healthy22 hr ago

01 Jan 2026 – 25 Aug 2026 · month buckets · applies to every section

OverviewMicrosoft 365Support and SLAHardware assetsSoftwareContracts and renewalsAlertsOpportunitiesTimelineDocumentsReports and packsSettings

Customer master data

Immutable internal identity with external mapping keys

Internal CustomerId
cus_cal266
Primary key — never changes
Account number
CAL266
Links to ticketing and SQL
Display name
Calder Care & Co
Primary domain
caldercare.co.uk
Microsoft tenant mapping aid
Tenant ID
cal266-6237-4f2a-9c31-413353
SQL external key
CAL266
Account manager
Tom Whitfield
Status
Active
Created
18 Feb 2023

Connection and collection

Authentication mode is independent of the data model

Auth method
GDAP / partner delegated
Relationship state
active
Expiry 10 Dec 2026
Last successful sync
08 Aug 2026 18:00 UTC
2 weeks ago
Last attempt
24 Aug 2026 11:00 UTC
Result: partial
M365 data quality
Partial
SQL data quality
Healthy
Mapped to the DCS API
Schedule
Weekly — users, licences, usage reports
Configurable per dataset and customer
Connection changes require the administrator role.

Branding

Saved once and reused automatically for future dashboards and packs

Editable
Customer logo

PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.

Meeting pack preview
Calder Care & Co

Saved branding is applied to this customer's dashboard, exports and every future meeting pack.

Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.

Customer contacts

Who to speak to. Used for meeting invitations and pipeline follow-up.

NameRoleEmailPhoneNotes
Nadia RowleyPrimaryIT Coordinator[email protected]01964 765304Internal technical contact
Leo FerrisPractice Manager[email protected]01540 604229Approves user changes
Nadia FletcherManaging Director[email protected]01423 478506Decision maker for spend

Prototype controls

Demo-only switches for showing how the phases differ

CAL266 is mapped to the DCS API in this demo, so support and asset data appear when Phase 2 is on.