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Calder Care & Co

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caldercare.co.uk · Healthcare · Account manager Tom Whitfield · Calder Group (site of 3)

Microsoft 365Partial2 weeks agoSupport & assets (SQL)Healthy22 hr ago

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Showing last known good Microsoft 365 data. The most recent collection is older than the configured schedule. Last successful refresh 08 Aug 2026 18:00 UTC. View connection status

Showing this year · figures use the latest valid snapshot in the period.

Microsoft 365

Latest snapshot 23 Aug 2026
Active users
284
31 disabled · 8 guests
Assigned licences
267
83% of 322 purchased
Available licences
55
Assignable without purchase
M365 active usage
92%
262 of 284 enabled users

Service and health

Support, contract and asset data from the DCS API
Assets in service
193
46 over four years old
Renewals in 90 days
1
Next: Patch Manager Servers Ann Subscription on 16 Oct 2026
Open support workload
12
326 eligible records in period
Average response
4.4 hr
125 quote, project and install records excluded
Not billed a year
£21,485
193 machines and 1 modules off contract
Customer health
64Needs review 0

User count trend

01 Jan 2026 – 25 Aug 2026 · latest snapshot in each month

No change in period

Snapshot measure. Values are not summed across buckets. Source: Microsoft Graph, collected weekly.

Licence mix

Assigned licences at 23 Aug 2026

267
assigned
  • Business Premium129
  • Business Basic39
  • Project Plan 351
  • Microsoft 365 E548

Microsoft 365 adoption trend

Share of enabled users active in each period

Microsoft usage reports can lag by up to 48 hours.

Licence utilisation

Assigned against purchased, by product

Business Premium129/155
Business Basic39/47
Project Plan 351/62
Microsoft 365 E548/58
Open licensing module

Support volume trend

Event measure, summed per bucket

125 excluded records

Excluded records are shown for volume context only and never affect response, resolution or SLA figures.

Asset age profile

In-service assets by age band

Expected lifecycle thresholds are configurable per asset class.

Findings for review0 critical6 warning5 information