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Calder Care & Co

CAL266ActiveTime and materials

caldercare.co.uk · Healthcare · Account manager Tom Whitfield · Calder Group (site of 3)

Microsoft 365Partial2 weeks agoSupport & assets (SQL)Healthy22 hr ago

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Customer timeline

Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.

  1. Executive Review pack generatedReports
    Generated by Ellie Marsh · customer-facing classification.
    19 Aug 2026
  2. Finding raised: 54 devices on a legacy operating system buildAlerts
    Device lifecycle · warning · AST-OS-LEGACY
    17 Aug 2026
  3. Microsoft 365 sync partialSync
    Datasets: users, licences, usage reports. Auth mode gdap.
    08 Aug 2026
  4. Pipeline: Warranty extension - 3 year onsite — With CustomerOpportunities
    Owner Barry Rankin. Meeting booked. Next with Customer.
    02 Aug 2026
  5. Pipeline: Server refresh - 2x HPE DL360 + backup — Meeting OrganisedOpportunities
    Owner Ben King. Meeting requested. Next with DCS.
    31 Jul 2026
  6. Finding raised: 91 in-service assets are out of warrantyAlerts
    Device lifecycle · warning · AST-WARRANTY-EXPIRED
    28 Jul 2026
  7. 12 users added this monthUsers
    User count moved from 288 to 300.
    28 Jul 2026
  8. Finding raised: 193 machines supported on a time and materials basisAlerts
    Support · information · CON-NO-MANAGED
    21 Jul 2026
  9. Licensing Review pack generatedReports
    Generated by Dan Okafor · customer-facing classification.
    13 Jul 2026
  10. 8 users added this monthUsers
    User count moved from 277 to 285.
    28 Jun 2026
  11. Finding raised: MFA registration at 83% of enabled usersAlerts
    Identity security · warning · SEC-MFA-COVERAGE
    18 Jun 2026
  12. Finding raised: 43 devices beyond their expected lifecycleAlerts
    Device lifecycle · warning · AST-AGE
    16 Jun 2026
  13. 4 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Jun 2026
  14. 4 users added this monthUsers
    User count moved from 271 to 275.
    28 May 2026
  15. Finding raised: 9 warranties expire within 90 daysAlerts
    Device lifecycle · information · AST-WARRANTY-SOON
    15 May 2026
  16. 6 assets added to inventoryAssets
    Recorded by the operational source system.
    15 May 2026
  17. Technical Review pack generatedReports
    Generated by Tom Whitfield · customer-facing classification.
    12 May 2026
  18. 4 users removed this monthUsers
    User count moved from 275 to 271.
    28 Apr 2026
  19. 4 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Apr 2026
  20. 15 users removed this monthUsers
    User count moved from 294 to 279.
    28 Mar 2026
  21. 3 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Mar 2026
  22. 9 users removed this monthUsers
    User count moved from 307 to 298.
    28 Feb 2026
  23. Support Review pack generatedReports
    Generated by Ellie Marsh · customer-facing classification.
    23 Feb 2026
  24. 3 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Feb 2026
  25. Removed 4 licencesLicensing
    Purchased total 326 → 322.
    01 Feb 2026
  26. 5 users removed this monthUsers
    User count moved from 315 to 310.
    28 Jan 2026
  27. Licensing Review pack generatedReports
    Generated by Priya Raman · customer-facing classification.
    18 Jan 2026
  28. 7 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Jan 2026

Events in view

28 of 62 recorded events

iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.