Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 25 Aug 2026Pipeline: Firewall replacement and HA pair — OrderedOpportunitiesOwner Ben King. Order received. Next with Third Party.
- 23 Aug 2026Finding raised: 65 devices on a legacy operating system buildAlertsDevice lifecycle · warning · AST-OS-LEGACY
- 12 Aug 2026Licensing Review pack generatedReportsGenerated by Dan Okafor · customer-facing classification.
- 29 Jul 2026Microsoft 365 sync failedSyncDatasets: users, licences, usage reports. Auth mode disconnected.
- 28 Jul 2026Support Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 28 Jul 2026Technical Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 28 Jul 20269 users added this monthUsersUser count moved from 272 to 281.
- 22 Jul 2026Pipeline: Wi-Fi 6 site survey and installation — With CustomerOpportunitiesOwner Barry Rankin. Meeting booked. Next with Customer.
- 16 Jul 2026Finding raised: 7 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 15 Jul 20269 assets added to inventoryAssetsRecorded by the operational source system.
- 30 Jun 2026Finding raised: Backup and DR is not on a DCS contractAlertsSecurity validation · information · CON-NO-BACKUP-AND-DR
- 28 Jun 20267 users added this monthUsersUser count moved from 262 to 269.
- 15 Jun 20263 assets added to inventoryAssetsRecorded by the operational source system.
- 28 May 20263 users added this monthUsersUser count moved from 257 to 260.
- 15 May 20264 assets added to inventoryAssetsRecorded by the operational source system.
- 13 May 2026Finding raised: 54 devices beyond their expected lifecycleAlertsDevice lifecycle · warning · AST-AGE
- 04 May 2026Finding raised: 94 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 03 May 2026Finding raised: 9 in-service machines sit outside the managed support scheduleAlertsSupport · warning · CON-ASSET-UNCOVERED
- 02 May 2026Licensing Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 28 Apr 20263 users removed this monthUsersUser count moved from 260 to 257.
- 15 Apr 20265 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Mar 20268 users removed this monthUsersUser count moved from 270 to 262.
- 15 Mar 202611 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Feb 20269 users removed this monthUsersUser count moved from 282 to 273.
- 15 Feb 20265 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Jan 20267 users removed this monthUsersUser count moved from 292 to 285.
- 17 Jan 2026Licensing Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
- 15 Jan 20265 assets added to inventoryAssetsRecorded by the operational source system.
Events in view
28 of 51 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.