Showing last known good Microsoft 365 data. The collector could not authenticate on the most recent attempt. Last successful refresh 29 Jul 2026 10:00 UTC. View connection status
Showing this year · figures use the latest valid snapshot in the period.
Microsoft 365
Latest snapshot 23 Aug 2026Active users
269
24 disabled · 26 guests
Assigned licences
257
87% of 296 purchased
Available licences
39
Assignable without purchase
M365 active usage
91%
246 of 269 enabled users
Service and health
Support, contract and asset data from the DCS APIAssets in service
220
50 over four years old
Renewals in 90 days
3
Next: Dell ProSupport - 3 year on 21 Oct 2026
Open support workload
12
342 eligible records in period
Average response
5.7 hr
135 quote, project and install records excluded
Not billed a year
£1,355
9 machines and 2 modules off contract
Customer health
67Needs review▼ 5
User count trend
01 Jan 2026 – 25 Aug 2026 · latest snapshot in each month
+1 in period (+0.3%)
Snapshot measure. Values are not summed across buckets. Source: Microsoft Graph, collected weekly.
Licence mix
Assigned licences at 23 Aug 2026
257
assigned
- Business Premium111
- Business Basic56
- Visio Plan 235
- Microsoft 365 E355
Microsoft 365 adoption trend
Share of enabled users active in each period
Microsoft usage reports can lag by up to 48 hours.
Licence utilisation
Assigned against purchased, by product
Business Premium111/128
Business Basic56/65
Visio Plan 235/41
Microsoft 365 E355/62
Support volume trend
Event measure, summed per bucket
135 excluded records
Excluded records are shown for volume context only and never affect response, resolution or SLA figures.
Asset age profile
In-service assets by age band
Expected lifecycle thresholds are configurable per asset class.