Showing last known good Microsoft 365 data. The most recent collection is older than the configured schedule. Last successful refresh 29 Jul 2026 16:00 UTC. View connection status
Showing this year · figures use the latest valid snapshot in the period.
Microsoft 365
Latest snapshot 23 Aug 2026Active users
80
7 disabled · 9 guests
Assigned licences
79
71% of 111 purchased
Available licences
32
Assignable without purchase
M365 active usage
75%
60 of 80 enabled users
Service and health
Support, contract and asset data from the DCS APIAssets in service
52
13 over four years old
Renewals in 90 days
2
Next: Microsoft 365 Business Premium on 12 Nov 2026
Open support workload
3
108 eligible records in period
Average response
3.3 hr
33 quote, project and install records excluded
Not billed a year
£2,785
24 machines and 0 modules off contract
Customer health
54At risk▼ 6
User count trend
01 Jan 2026 – 25 Aug 2026 · latest snapshot in each month
-5 in period (-5.4%)
Snapshot measure. Values are not summed across buckets. Source: Microsoft Graph, collected weekly.
Licence mix
Assigned licences at 23 Aug 2026
79
assigned
- Business Premium23
- Microsoft 365 E556
Microsoft 365 adoption trend
Share of enabled users active in each period
Microsoft usage reports can lag by up to 48 hours.
Licence utilisation
Assigned against purchased, by product
Support volume trend
Event measure, summed per bucket
33 excluded records
Excluded records are shown for volume context only and never affect response, resolution or SLA figures.
Asset age profile
In-service assets by age band
Expected lifecycle thresholds are configurable per asset class.