Support agreementManaged contractESC935-AGR289
Covered by a managed support agreement with an agreed SLA.
Customer since07 Jun 2021Response SLA2 hoursRateIncludedNotice90 daysMachines on contract25 of 28
3 in-service machines are not on a contractSee which machines →
Contract position
8 contract records for ESC935Active contracts
7
1 expired or cancelled
Annual contract value
£24,016.21
Active lines only
Renewals within 90 days
1
£768.39
Lapsed
1
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9557 HARB | Managed support | Hardware 6 Mthly Contract DCS Covers 25 machines · 3 in service and off it → | 25 | 36 months 30d notice | 28 Feb 2027 in 187d | — | £3,562.34 £1,781.17 6 monthly | Scheduled | |
| 10263 DCSRMS | Managed support | Annual DCS Remote Server Monitoring DCS | 1 | Rolling 90d notice · auto-renews | 29 Oct 2026 in 65d | 06 May 2027 | £768.39 1 x £768.39 | Due in 90 days | |
| 10330 M365BP | Microsoft 365 licences | Microsoft 365 Business Premium Microsoft | 22 seats | 12 months 60d notice | 30 Jun 2026 56d ago | — | £3,051.18 22 x £138.69 | Lapsed | |
| 10863 CYB003 | Endpoint protection | Patch Manager PC Ann Subscription DCS | 22 seats | 12 months 60d notice | 04 Feb 2027 in 163d | — | £178.2 22 x £8.1 | Scheduled | |
| 11375 CYB005 | Email security | Cyber Security Awareness inc GDPR DCS | 2 | 12 months 30d notice | 19 Dec 2026 in 116d | 24 Mar 2027 | £1,440.54 2 x £720.27 | Scheduled | |
| 11659 AVO100 | Backup and DR | M365 Amber Vault Storage per TB DCS | 6 | 12 months 60d notice · auto-renews | 23 Jul 2027 in 332d | 20 Jan 2028 | £15,493.8 6 x £2,582.3 | Scheduled | |
| 12238 CON900 | Connectivity | FTTP 900/110 TalkTalk Business | 1 | 36 months 90d notice | 22 Mar 2027 in 209d | — | £390.52 1 x £390.52 | Scheduled | |
| 12589 PRO104 | Hardware maintenance | DCS EHC ML350 G9 24 x 7 DCS | 1 | 12 months 60d notice | 04 Jun 2027 in 283d | — | £2,182.42 1 x £2,182.42 | Scheduled |
Annual value by service line
Active contracts only
Backup and DR£15,493.8
Managed support£4,330.73
Hardware maintenance£2,182.42
Email security£1,440.54
Connectivity£390.52
Endpoint protection£178.2
Next twelve months
Renewal dates in order
- 29 OctAnnual DCS Remote Server MonitoringManaged support65d
- 19 DecCyber Security Awareness inc GDPREmail security116d
- 04 FebPatch Manager PC Ann SubscriptionEndpoint protection163d
- 28 FebHardware 6 Mthly ContractManaged support187d
- 22 MarFTTP 900/110Connectivity209d
- 04 JunDCS EHC ML350 G9 24 x 7Hardware maintenance283d
- 23 JulM365 Amber Vault Storage per TBBackup and DR332d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.