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Escrick Optical Ltd

ESC935ActiveManaged contract

escrickoptical.co.uk · Healthcare · Account manager Tom Whitfield · Escrick Holdings (site of 4)

Microsoft 365Healthy2 days agoSupport & assets (SQL)Healthy16 hr ago

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Customer timeline

Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.

  1. Microsoft 365 sync successSync
    Datasets: users, licences, usage reports. Auth mode app-consent.
    23 Aug 2026
  2. Finding raised: 1 device running an unsupported operating systemAlerts
    Device lifecycle · critical · AST-OS-UNSUPPORTED
    13 Aug 2026
  3. Licensing Review pack generatedReports
    Generated by Dan Okafor · customer-facing classification.
    12 Aug 2026
  4. Finding raised: 8 devices on a legacy operating system buildAlerts
    Device lifecycle · warning · AST-OS-LEGACY
    11 Aug 2026
  5. Finding raised: 12 in-service assets are out of warrantyAlerts
    Device lifecycle · warning · AST-WARRANTY-EXPIRED
    04 Aug 2026
  6. Pipeline: SharePoint intranet build — Open / OtherOpportunities
    Owner Alex Vokes. Call made. Next with Sales Owner.
    23 Jul 2026
  7. 2 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Jul 2026
  8. Finding raised: 1 contract has passed its end dateAlerts
    Support · critical · CON-LAPSED
    14 Jul 2026
  9. Technical Review pack generatedReports
    Generated by Tom Whitfield · customer-facing classification.
    05 Jul 2026
  10. Added 4 licencesLicensing
    Purchased total 37 → 41.
    28 Jun 2026
  11. Finding raised: 3 in-service machines sit outside the managed support scheduleAlerts
    Support · warning · CON-ASSET-UNCOVERED
    16 Jun 2026
  12. Finding raised: 1 warranties expire within 90 daysAlerts
    Device lifecycle · information · AST-WARRANTY-SOON
    07 Jun 2026
  13. Removed 4 licencesLicensing
    Purchased total 41 → 37.
    07 Jun 2026
  14. Licensing Review pack generatedReports
    Generated by Tom Whitfield · customer-facing classification.
    11 May 2026
  15. Added 3 licencesLicensing
    Purchased total 38 → 41.
    05 Apr 2026
  16. 3 users removed this monthUsers
    User count moved from 26 to 23.
    28 Mar 2026
  17. Licensing Review pack generatedReports
    Generated by Tom Whitfield · customer-facing classification.
    02 Mar 2026
  18. 3 users removed this monthUsers
    User count moved from 29 to 26.
    28 Jan 2026
  19. Executive Review pack generatedReports
    Generated by Priya Raman · customer-facing classification.
    15 Jan 2026

Events in view

19 of 28 recorded events

iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.