Customer master data
Immutable internal identity with external mapping keys
| Internal CustomerId | cus_esc935 Primary key — never changes |
| Account number | ESC935 Links to ticketing and SQL |
| Display name | Escrick Optical Ltd |
| Primary domain | escrickoptical.co.uk Microsoft tenant mapping aid |
| Tenant ID | esc935-3277-4f2a-9c31-612760 |
| SQL external key | ESC935 |
| Account manager | Tom Whitfield |
| Status | Active |
| Created | 16 Jun 2025 |
Connection and collection
Authentication mode is independent of the data model
| Auth method | Tenant app consent |
| Relationship state | active Expiry 28 Apr 2027 |
| Last successful sync | 23 Aug 2026 12:00 UTC 2 days ago |
| Last attempt | 24 Aug 2026 17:00 UTC Result: success |
| M365 data quality | Healthy |
| SQL data quality | Healthy Mapped to the DCS API |
| Schedule | Weekly — users, licences, usage reports Configurable per dataset and customer |
Connection changes require the administrator role.
Branding
Saved once and reused automatically for future dashboards and packs
Editable
Customer logo
PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.
Meeting pack preview
Escrick Optical Ltd
Saved branding is applied to this customer's dashboard, exports and every future meeting pack.
Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.
Customer contacts
Who to speak to. Used for meeting invitations and pipeline follow-up.
| Name | Role | Phone | Notes | |
|---|---|---|---|---|
| Theo BeckettPrimary | HR Manager | [email protected] | 01333 884658 | Starters and leavers |
| Maya Ferris | IT Coordinator | [email protected] | 01746 264174 | Internal technical contact |
Prototype controls
Demo-only switches for showing how the phases differ
ESC935 is mapped to the DCS API in this demo, so support and asset data appear when Phase 2 is on.