Customer master data
Immutable internal identity with external mapping keys
| Internal CustomerId | cus_fai534 Primary key — never changes |
| Account number | FAI534 Links to ticketing and SQL |
| Display name | Fairburn Chemicals Solutions |
| Primary domain | fairburnchemicals.co.uk Microsoft tenant mapping aid |
| Tenant ID | fai534-5051-4f2a-9c31-325089 |
| SQL external key | FAI534 |
| Account manager | Dan Okafor |
| Status | Active |
| Created | 08 Sep 2020 |
Connection and collection
Authentication mode is independent of the data model
| Auth method | Interactive delegated fallback |
| Relationship state | active Expiry 03 Jan 2027 |
| Last successful sync | 24 Aug 2026 03:00 UTC 30 hr ago |
| Last attempt | 24 Aug 2026 18:00 UTC Result: success |
| M365 data quality | Healthy |
| SQL data quality | Healthy Mapped to the DCS API |
| Schedule | Weekly — users, licences, usage reports Configurable per dataset and customer |
Connection changes require the administrator role.
Branding
Saved once and reused automatically for future dashboards and packs
Editable
Customer logo
PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.
Meeting pack preview
Fairburn Chemicals Solutions
Saved branding is applied to this customer's dashboard, exports and every future meeting pack.
Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.
Customer contacts
Who to speak to. Used for meeting invitations and pipeline follow-up.
| Name | Role | Phone | Notes | |
|---|---|---|---|---|
| Ruby RowleyPrimary | HR Manager | [email protected] | 01215 770796 | Starters and leavers |
| Isla Haines | Finance Manager | [email protected] | 01951 997643 | Handles purchase orders and renewals |
Prototype controls
Demo-only switches for showing how the phases differ
FAI534 is mapped to the DCS API in this demo, so support and asset data appear when Phase 2 is on.