Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 24 Aug 2026Pipeline: Wi-Fi 6 site survey and installation — DCS Action RequiredOpportunitiesOwner Alex Vokes. Order received. Next with DCS.
- 24 Aug 2026Microsoft 365 sync successSyncDatasets: users, licences, usage reports. Auth mode delegated-fallback.
- 22 Aug 2026Technical Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 07 Aug 2026Pipeline: Warranty extension - 3 year onsite — Awaiting Third PartyOpportunitiesOwner Barry Rankin. Call made. Next with Third Party.
- 07 Aug 2026Finding raised: 3 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 03 Aug 2026Finding raised: Email security is not on a DCS contractAlertsSecurity validation · information · CON-NO-EMAIL-SECURITY
- 30 Jul 2026Finding raised: 1 contract has passed its end dateAlertsSupport · critical · CON-LAPSED
- 28 Jul 20263 users added this monthUsersUser count moved from 51 to 54.
- 15 Jul 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 02 Jul 2026Finding raised: 4 in-service machines sit outside the managed support scheduleAlertsSupport · warning · CON-ASSET-UNCOVERED
- 28 Jun 20263 users added this monthUsersUser count moved from 46 to 49.
- 23 May 2026Finding raised: 25 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 21 May 2026Finding raised: 8 devices beyond their expected lifecycleAlertsDevice lifecycle · warning · AST-AGE
- 15 May 20263 assets added to inventoryAssetsRecorded by the operational source system.
- 10 Apr 2026Executive Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 11 Jan 2026Added 7 licencesLicensingPurchased total 59 → 66.
Events in view
16 of 32 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.