Support agreementManaged contractGAR184-AGR574
Covered by a managed support agreement with an agreed SLA.
Customer since16 Nov 2022Response SLA1 hourRateIncludedNotice60 daysMachines on contract25 of 26
1 in-service machines are not on a contractSee which machines →
Contract position
6 contract records for GAR184Active contracts
6
0 expired or cancelled
Annual contract value
£11,649.36
Active lines only
Renewals within 90 days
1
£187.75
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9541 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 25 machines · 1 in service and off it → | 25 | 12 months 30d notice · auto-renews | 25 Jul 2027 in 334d | 23 Jan 2028 | £3,383.32 £845.83 quarterly | Scheduled | |
| 10122 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 24 seats | 36 months 90d notice | 06 Apr 2027 in 224d | 13 Jul 2027 | £5,201.52 24 x £216.73 | Scheduled | |
| 10627 COR1 | Software support | Corrin Software Licence Corrin Covers 7 modules · 4 off it → | 7 | Rolling 90d notice · auto-renews | 03 Aug 2027 in 343d | — | £1,845 7 x £263.57 | Scheduled | |
| 10958 ESE047 | Endpoint protection | ESET PROTECT Advanced ESET | 25 seats | 12 months 90d notice | 15 Nov 2026 in 82d | — | £187.75 25 x £7.51 | Due in 90 days | |
| 11470 AVO001 | Backup and DR | Amber Vault M365 Backup / Mailbox DCS | 24 seats | 12 months 60d notice · auto-renews | 09 Mar 2027 in 196d | 17 May 2027 | £727.68 24 x £30.32 | Scheduled | |
| 11629 CON900 | Connectivity | FTTP 900/110 TalkTalk Business | 1 | 12 months 60d notice | 20 Aug 2027 in 360d | 06 Nov 2027 | £304.09 1 x £304.09 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£5,201.52
Managed support£3,383.32
Software support£2,297.26
Backup and DR£727.68
Connectivity£304.09
Endpoint protection£187.75
Next twelve months
Renewal dates in order
- 15 NovESET PROTECT AdvancedEndpoint protection82d
- 09 MarAmber Vault M365 Backup / MailboxBackup and DR196d
- 06 AprMicrosoft 365 Business StandardMicrosoft 365 licences224d
- 25 JulHardware Quarterly ContractManaged support334d
- 03 AugCorrin Software LicenceSoftware support343d
- 20 AugFTTP 900/110Connectivity360d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.