Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 23 Aug 2026Microsoft 365 sync successSyncDatasets: users, licences, usage reports. Auth mode delegated-fallback.
- 19 Aug 2026Finding raised: 1 contract up for renewal within 90 daysAlertsSupport · information · CON-RENEWAL-DUE
- 14 Aug 2026Finding raised: 10 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 02 Aug 2026Added 8 licencesLicensingPurchased total 31 → 39.
- 01 Aug 2026Pipeline: VoIP telephony migration - 40 handsets — With CustomerOpportunitiesOwner Ben King. Awaiting third party. Next with Customer.
- 29 Jul 2026Pipeline: Azure Virtual Desktop pilot — With CustomerOpportunitiesOwner Barry Rankin. Awaiting third party. Next with Customer.
- 28 Jul 20264 users added this monthUsersUser count moved from 27 to 31.
- 24 Jul 2026Finding raised: 9 assigned-capable licences unusedAlertsLicensing · information · LIC-UNDERUSED
- 22 Jul 2026Finding raised: 8 devices beyond their expected lifecycleAlertsDevice lifecycle · warning · AST-AGE
- 21 Jul 2026Finding raised: Email security is not on a DCS contractAlertsSecurity validation · information · CON-NO-EMAIL-SECURITY
- 07 Jul 2026Support Review pack generatedReportsGenerated by Dan Okafor · customer-facing classification.
- 16 May 2026Finding raised: 1 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 28 Apr 20264 users added this monthUsersUser count moved from 19 to 23.
- 15 Apr 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 03 Feb 2026Executive Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
Events in view
15 of 27 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.