Support agreementManaged contractGAR288-AGR703
Covered by a managed support agreement with an agreed SLA.
Customer since09 Mar 2024Response SLA1 hourRateIncludedNotice90 daysMachines on contract45 of 48
3 in-service machines are not on a contractSee which machines →
Contract position
8 contract records for GAR288Active contracts
8
0 expired or cancelled
Annual contract value
£32,213.53
Active lines only
Renewals within 90 days
2
£1,349.46
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9602 HARB | Managed support | Hardware 6 Mthly Contract DCS Covers 45 machines · 3 in service and off it → | 45 | 36 months 60d notice | 19 Jun 2027 in 298d | — | £5,911.62 £2,955.81 6 monthly | Scheduled | |
| 10275 DCSRMSX | Managed support | Annual Additional Server Monitoring DCS | 1 | 36 months 60d notice | 30 Dec 2026 in 127d | — | £626.34 1 x £626.34 | Scheduled | |
| 10456 M365BP | Microsoft 365 licences | Microsoft 365 Business Premium Microsoft | 43 seats | 12 months 30d notice · auto-renews | 12 Jan 2027 in 140d | 27 May 2027 | £8,407.36 43 x £195.52 | Scheduled | |
| 10821 CYB003 | Endpoint protection | Patch Manager PC Ann Subscription DCS | 39 seats | 12 months 60d notice | 08 Nov 2026 in 75d | — | £342.81 39 x £8.79 | Due in 90 days | |
| 11465 HOR002 | Email security | Hornetsecurity Advanced Threat Protection Hornetsecurity | 43 seats | 12 months 30d notice · auto-renews | 27 Jun 2027 in 306d | 16 Dec 2027 | £122.12 43 x £2.84 | Scheduled | |
| 11751 ZRA1 | Backup and DR | Ransomware Recovery Support DCS | 5 | 12 months 30d notice | 11 Jul 2027 in 320d | — | £14,922.9 5 x £2,984.58 | Scheduled | |
| 12302 DOM001 | Connectivity | 1&1 Domain 1 Year Renewal 1&1 | 1 | 12 months 30d notice | 11 Nov 2026 in 78d | 29 May 2027 | £1,006.65 1 x £1,006.65 | Due in 90 days | |
| 12672 PRO104 | Hardware maintenance | DCS EHC ML350 G9 24 x 7 DCS | 1 | 12 months 60d notice · auto-renews | 05 Feb 2027 in 164d | — | £873.73 1 x £873.73 | Scheduled |
Annual value by service line
Active contracts only
Backup and DR£14,922.9
Microsoft 365 licences£8,407.36
Managed support£6,537.96
Connectivity£1,006.65
Hardware maintenance£873.73
Endpoint protection£342.81
Email security£122.12
Next twelve months
Renewal dates in order
- 08 NovPatch Manager PC Ann SubscriptionEndpoint protection75d
- 11 Nov1&1 Domain 1 Year RenewalConnectivity78d
- 30 DecAnnual Additional Server MonitoringManaged support127d
- 12 JanMicrosoft 365 Business PremiumMicrosoft 365 licences140d
- 05 FebDCS EHC ML350 G9 24 x 7Hardware maintenance164d
- 19 JunHardware 6 Mthly ContractManaged support298d
- 27 JunHornetsecurity Advanced Threat ProtectionEmail security306d
- 11 JulRansomware Recovery SupportBackup and DR320d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.