Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 22 Aug 2026Microsoft 365 sync successSyncDatasets: users, licences, usage reports. Auth mode gdap.
- 16 Aug 2026Finding raised: 19 devices on a legacy operating system buildAlertsDevice lifecycle · warning · AST-OS-LEGACY
- 14 Aug 2026Pipeline: Multi-site VPN and SD-WAN review — OrderedOpportunitiesOwner Ben King. Order received. Next with Account Manager.
- 08 Aug 2026Finding raised: 2 contracts up for renewal within 90 daysAlertsSupport · information · CON-RENEWAL-DUE
- 28 Jul 20264 users added this monthUsersUser count moved from 48 to 52.
- 15 Jul 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 13 Jul 2026Technical Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 21 Jun 2026Added 4 licencesLicensingPurchased total 90 → 94.
- 14 Jun 2026Finding raised: 13 devices beyond their expected lifecycleAlertsDevice lifecycle · warning · AST-AGE
- 09 Jun 2026Finding raised: 6 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 02 Jun 2026Technical Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 28 May 20262 users removed this monthUsersUser count moved from 49 to 47.
- 20 May 2026Finding raised: 3 in-service machines sit outside the managed support scheduleAlertsSupport · warning · CON-ASSET-UNCOVERED
- 10 May 2026Finding raised: 28 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 28 Apr 20262 users added this monthUsersUser count moved from 47 to 49.
- 13 Apr 2026Licensing Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 12 Apr 2026Added 8 licencesLicensingPurchased total 82 → 90.
- 30 Mar 2026Executive Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 28 Mar 20264 users removed this monthUsersUser count moved from 51 to 47.
- 27 Mar 2026Executive Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 28 Feb 20263 users removed this monthUsersUser count moved from 55 to 52.
- 15 Feb 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 15 Feb 2026Added 6 licencesLicensingPurchased total 76 → 82.
- 28 Jan 20262 users removed this monthUsersUser count moved from 58 to 56.
- 25 Jan 2026Added 8 licencesLicensingPurchased total 68 → 76.
Events in view
25 of 39 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.