Customer master data
Immutable internal identity with external mapping keys
| Internal CustomerId | cus_ilk474 Primary key — never changes |
| Account number | ILK474 Links to ticketing and SQL |
| Display name | Ilkley Surveyors Partners |
| Primary domain | ilkleysurveyors.co.uk Microsoft tenant mapping aid |
| Tenant ID | ilk474-9841-4f2a-9c31-291544 |
| SQL external key | ILK474 |
| Account manager | Priya Raman |
| Status | Active |
| Created | 17 Apr 2021 |
Connection and collection
Authentication mode is independent of the data model
| Auth method | Tenant app consent |
| Relationship state | active Expiry 24 Aug 2027 |
| Last successful sync | 30 Jul 2026 14:00 UTC 4 weeks ago |
| Last attempt | 25 Aug 2026 00:00 UTC Result: throttled |
| M365 data quality | Stale |
| SQL data quality | Healthy Mapped to the DCS API |
| Schedule | Weekly — users, licences, usage reports Configurable per dataset and customer |
Connection changes require the administrator role.
Branding
Saved once and reused automatically for future dashboards and packs
Editable
Customer logo
PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.
Meeting pack preview
Ilkley Surveyors Partners
Saved branding is applied to this customer's dashboard, exports and every future meeting pack.
Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.
Customer contacts
Who to speak to. Used for meeting invitations and pipeline follow-up.
| Name | Role | Phone | Notes | |
|---|---|---|---|---|
| Amelia WhitfieldPrimary | Managing Director | [email protected] | 01823 640001 | Decision maker for spend |
| Isla Chandra | Operations Manager | [email protected] | 01779 460519 | Day-to-day escalation contact |
Prototype controls
Demo-only switches for showing how the phases differ
ILK474 is mapped to the DCS API in this demo, so support and asset data appear when Phase 2 is on.