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Ilkley Surveyors Partners

ILK474ActiveManaged contract

ilkleysurveyors.co.uk · Property · Account manager Priya Raman · Ilkley Holdings (site of 4)

Microsoft 365Stale4 weeks agoSupport & assets (SQL)Healthy9 hr ago

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Customer timeline

Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.

  1. Technical Review pack generatedReports
    Generated by Dan Okafor · customer-facing classification.
    16 Aug 2026
  2. Pipeline: Firewall replacement and HA pair — Open / OtherOpportunities
    Owner Barry Rankin. Email sent. Next with Customer.
    12 Aug 2026
  3. Pipeline: Endpoint protection review and rollout — DCS Action RequiredOpportunities
    Owner Ben King. Chasing. Next with DCS.
    01 Aug 2026
  4. Finding raised: 32 in-service assets are out of warrantyAlerts
    Device lifecycle · warning · AST-WARRANTY-EXPIRED
    31 Jul 2026
  5. Microsoft 365 sync throttledSync
    Datasets: users, licences, usage reports. Auth mode app-consent.
    30 Jul 2026
  6. 3 users added this monthUsers
    User count moved from 70 to 73.
    28 Jul 2026
  7. Executive Review pack generatedReports
    Generated by Ellie Marsh · customer-facing classification.
    19 Jul 2026
  8. 2 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Jul 2026
  9. Finding raised: 1 contract has passed its end dateAlerts
    Support · critical · CON-LAPSED
    06 Jul 2026
  10. 3 users added this monthUsers
    User count moved from 66 to 69.
    28 Jun 2026
  11. Finding raised: 1 warranties expire within 90 daysAlerts
    Device lifecycle · information · AST-WARRANTY-SOON
    31 May 2026
  12. 4 users added this monthUsers
    User count moved from 62 to 66.
    28 May 2026
  13. Added 4 licencesLicensing
    Purchased total 86 → 90.
    24 May 2026
  14. Finding raised: 18 devices beyond their expected lifecycleAlerts
    Device lifecycle · warning · AST-AGE
    22 May 2026
  15. Finding raised: 4 in-service machines sit outside the managed support scheduleAlerts
    Support · warning · CON-ASSET-UNCOVERED
    20 May 2026
  16. 2 assets added to inventoryAssets
    Recorded by the operational source system.
    15 May 2026
  17. Finding raised: 22 devices on a legacy operating system buildAlerts
    Device lifecycle · warning · AST-OS-LEGACY
    03 May 2026
  18. 3 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Apr 2026
  19. 4 users removed this monthUsers
    User count moved from 65 to 61.
    28 Mar 2026
  20. Licensing Review pack generatedReports
    Generated by Priya Raman · customer-facing classification.
    20 Mar 2026
  21. Customer branding updatedSettings
    Logo and primary colour saved as the new default for future packs.
    05 Mar 2026
  22. 3 users removed this monthUsers
    User count moved from 69 to 66.
    28 Feb 2026
  23. 2 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Feb 2026
  24. 3 users removed this monthUsers
    User count moved from 73 to 70.
    28 Jan 2026
  25. 2 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Jan 2026

Events in view

25 of 48 recorded events

iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.