Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 24 Aug 2026Microsoft 365 sync successSyncDatasets: users, licences, usage reports. Auth mode gdap.
- 16 Aug 2026Support Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 16 Aug 2026Finding raised: 18 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 30 Jul 2026Pipeline: Veeam backup licensing renewal — OrderedOpportunitiesOwner Alex Vokes. Order received. Next with Customer.
- 28 Jul 2026Customer branding updatedSettingsLogo and primary colour saved as the new default for future packs.
- 28 Jul 20263 users added this monthUsersUser count moved from 43 to 46.
- 26 Jul 2026Finding raised: 5 in-service machines sit outside the managed support scheduleAlertsSupport · warning · CON-ASSET-UNCOVERED
- 25 Jun 2026Support Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 20 Jun 2026Finding raised: 3 contracts up for renewal within 90 daysAlertsSupport · information · CON-RENEWAL-DUE
- 26 May 2026Finding raised: 26 assigned-capable licences unusedAlertsLicensing · information · LIC-UNDERUSED
- 24 May 2026Finding raised: 11 devices on a legacy operating system buildAlertsDevice lifecycle · warning · AST-OS-LEGACY
- 23 May 2026Finding raised: OneDrive adoption at 38% of enabled usersAlertsAdoption · information · ADO-ONEDRIVE
- 15 Apr 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 05 Apr 2026Added 6 licencesLicensingPurchased total 66 → 72.
- 09 Mar 2026Licensing Review pack generatedReportsGenerated by Dan Okafor · customer-facing classification.
- 09 Feb 2026Support Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
- 28 Jan 20262 users removed this monthUsersUser count moved from 45 to 43.
- 25 Jan 2026Support Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
Events in view
18 of 27 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.