Support agreementManaged contractKES026-AGR256
Covered by a managed support agreement with an agreed SLA.
Customer since20 Dec 2024Response SLA4 hoursRateIncludedNotice30 daysMachines on contract87 of 90
3 in-service machines are not on a contractSee which machines →
Contract position
7 contract records for KES026Active contracts
6
1 expired or cancelled
Annual contract value
£24,817.83
Active lines only
Renewals within 90 days
1
£995.56
Lapsed
1
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9846 HARB | Managed support | Hardware 6 Mthly Contract DCS Covers 87 machines · 3 in service and off it → | 87 | 12 months 90d notice · auto-renews | 03 Mar 2027 in 190d | 13 Aug 2027 | £9,401.28 £4,700.64 6 monthly | Scheduled | |
| 10230 DCSRMS | Managed support | Annual DCS Remote Server Monitoring DCS | 1 | 12 months 60d notice · auto-renews | 30 Nov 2026 in 97d | — | £1,710.36 1 x £1,710.36 | Scheduled | |
| 10504 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 88 seats | 36 months 30d notice | 12 Feb 2027 in 171d | 09 May 2027 | £12,107.92 88 x £137.59 | Scheduled | |
| 10758 COR1 | Software support | Corrin Software Licence Corrin | 1 | 36 months 60d notice | 01 Mar 2026 177d ago | — | £1,180.09 1 x £1,180.09 | Lapsed | |
| 11501 ESE057 | Endpoint protection | ESET Enterprise with MDR ESET | 73 seats | 12 months 60d notice | 22 Feb 2027 in 181d | — | £320.47 73 x £4.39 | Scheduled | |
| 11687 HOR002 | Email security | Hornetsecurity Advanced Threat Protection Hornetsecurity | 96 seats | 12 months 60d notice · auto-renews | 27 Nov 2026 in 94d | 02 Jul 2027 | £282.24 96 x £2.94 | Scheduled | |
| 12256 AVA001 | Backup and DR | Amber Virtual Agent Per VM DCS | 1 | 36 months 90d notice | 17 Oct 2026 in 53d | 07 Jan 2027 | £995.56 1 x £995.56 | Due in 90 days |
Annual value by service line
Active contracts only
Microsoft 365 licences£12,107.92
Managed support£11,111.64
Backup and DR£995.56
Endpoint protection£320.47
Email security£282.24
Next twelve months
Renewal dates in order
- 17 OctAmber Virtual Agent Per VMBackup and DR53d
- 27 NovHornetsecurity Advanced Threat ProtectionEmail security94d
- 30 NovAnnual DCS Remote Server MonitoringManaged support97d
- 12 FebMicrosoft 365 Business StandardMicrosoft 365 licences171d
- 22 FebESET Enterprise with MDREndpoint protection181d
- 03 MarHardware 6 Mthly ContractManaged support190d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.