Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 18 Aug 2026Finding raised: 32 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 14 Aug 2026Microsoft 365 sync failedSyncDatasets: users, licences, usage reports. Auth mode gdap.
- 09 Aug 2026Added 6 licencesLicensingPurchased total 133 → 139.
- 05 Aug 2026Pipeline: Windows 10 to Windows 11 device refresh — With CustomerOpportunitiesOwner Alex Vokes. Quote sent. Next with Customer.
- 30 Jul 2026Finding raised: 21 devices on a legacy operating system buildAlertsDevice lifecycle · warning · AST-OS-LEGACY
- 28 Jul 20265 users added this monthUsersUser count moved from 125 to 130.
- 19 Jul 2026Added 4 licencesLicensingPurchased total 127 → 131.
- 14 Jul 2026Customer branding updatedSettingsLogo and primary colour saved as the new default for future packs.
- 12 Jul 2026Finding raised: 3 in-service machines sit outside the managed support scheduleAlertsSupport · warning · CON-ASSET-UNCOVERED
- 28 Jun 20269 users added this monthUsersUser count moved from 115 to 124.
- 23 Jun 2026Finding raised: 16 devices beyond their expected lifecycleAlertsDevice lifecycle · warning · AST-AGE
- 22 Jun 2026Finding raised: MFA registration at 69% of enabled usersAlertsIdentity security · warning · SEC-MFA-COVERAGE
- 15 Jun 20265 assets added to inventoryAssetsRecorded by the operational source system.
- 07 Jun 2026Finding raised: 7 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 15 May 20265 assets added to inventoryAssetsRecorded by the operational source system.
- 02 May 2026Support Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 28 Apr 20263 users removed this monthUsersUser count moved from 116 to 113.
- 15 Apr 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 29 Mar 2026Removed 3 licencesLicensingPurchased total 130 → 127.
- 28 Mar 20264 users removed this monthUsersUser count moved from 121 to 117.
- 15 Mar 20266 assets added to inventoryAssetsRecorded by the operational source system.
- 06 Mar 2026Technical Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 24 Feb 2026Executive Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 28 Jan 20263 users removed this monthUsersUser count moved from 127 to 124.
- 04 Jan 2026Licensing Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
Events in view
25 of 50 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.