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Melsonby Optical Solutions

MEL221ActiveProject only

melsonbyoptical.co.uk · Healthcare · Account manager Tom Whitfield

Microsoft 365Healthy4 days agoSupport & assets (SQL)Partial13 hr ago

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Showing this year · figures use the latest valid snapshot in the period.

Microsoft 365

Latest snapshot 23 Aug 2026
Active users
31
3 disabled · 4 guests
Assigned licences
29
71% of 41 purchased
Available licences
12
Assignable without purchase
M365 active usage
81%
25 of 31 enabled users

Service and health

Support, contract and asset data from the DCS API
Assets in service
14
2 over four years old
Renewals in 90 days
0
Nothing due in the window
Open support workload
0
0 eligible records in period
Average response
0 quote, project and install records excluded
Not billed a year
£2,610
14 machines and 13 modules off contract
Customer health
88Strong 7

User count trend

01 Jan 2026 – 25 Aug 2026 · latest snapshot in each month

+13 in period (+61.9%)

Snapshot measure. Values are not summed across buckets. Source: Microsoft Graph, collected weekly.

Licence mix

Assigned licences at 23 Aug 2026

29
assigned
  • Teams Essentials16
  • Exchange Online P113

Microsoft 365 adoption trend

Share of enabled users active in each period

Microsoft usage reports can lag by up to 48 hours.

Licence utilisation

Assigned against purchased, by product

Teams Essentials16/23
Exchange Online P113/18
Open licensing module

Support volume trend

Event measure, summed per bucket

0 excluded records

Excluded records are shown for volume context only and never affect response, resolution or SLA figures.

Asset age profile

In-service assets by age band

Expected lifecycle thresholds are configurable per asset class.

Findings for review0 critical1 warning4 information