Support agreementProject onlyMEL221-AGR964
Engaged for defined projects. No ongoing support agreement.
Customer since11 Nov 2021Response SLANo SLARate£110/hrNotice—Machines on contract0 of 14
14 in-service machines are not on a contractSee which machines →
Contract position
2 contract records for MEL221Active contracts
2
0 expired or cancelled
Annual contract value
£3,443.67
Active lines only
Renewals within 90 days
0
£0
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9833 ADO076 | Microsoft 365 licences | Adobe Acrobat Pro Enterprise Adobe | 5 seats | 12 months 30d notice | 05 Apr 2027 in 223d | — | £864.45 5 x £172.89 · 5% off | Scheduled | |
| 9999 ZRA1 | Backup and DR | Ransomware Recovery Support DCS | 1 | 12 months 30d notice | 19 May 2027 in 267d | — | £2,579.22 1 x £2,579.22 | Scheduled |
Annual value by service line
Active contracts only
Backup and DR£2,579.22
Microsoft 365 licences£864.45
Next twelve months
Renewal dates in order
- 05 AprAdobe Acrobat Pro EnterpriseMicrosoft 365 licences223d
- 19 MayRansomware Recovery SupportBackup and DR267d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.