Software position
13 licensed products on the registerProducts
13
0 on a support contract
Not on contract
13
£1,110 a year at listed rates
Annual support value
£0
No software support contract
Support calls
6
£281.25 chargeable
Software register
What the customer is licensed for, and what DCS supports
| Code | Product | Licence ref | Installed on | Support | Annual amount |
|---|---|---|---|---|---|
| O3SFO | Opera 3 System Foundation | T56572 | Terminal server | Not on contract | — |
| O3NUS | Opera 3 Current Users Version 12.7.3 | T90135 | Workstations | Not on contract | — |
| O3SAL | Opera 3 Sales Ledger | T79794 | Workstations | Not on contract | — |
| O3PUR | Opera 3 Purchase Ledger Version 2.8.10 | T37496 | Server - Ap-Host | Not on contract | — |
| O3NOM | Opera 3 Nominal Ledger Version 7.8.12 | T50560 | Workstations | Not on contract | — |
| O3INV | Opera 3 Invoicing | T68289 | Server - Ap-Host | Not on contract | — |
| O3POP | Opera 3 Purchase Order Processing Version 4.3.14 | T12513 | Workstations | Not on contract | — |
| O3SCT | Opera 3 Stock Control Version 8.0.9 | T23287 | Server - Ap-Host | Not on contract | — |
| O3COS | Opera 3 Costing | T55392 | Workstations | Not on contract | — |
| O3PAY | Opera 3 Payroll & HR Version 6.4.19 | T46282 | Workstations | Not on contract | — |
| O3REP | Opera 3 Reporter Version 10.4.7 | T32480 | Terminal server | Not on contract | — |
| O3CRE | Opera 3 Credit Management Version 6.3.19 | T15445 | Server - Ap-Host | Not on contract | — |
| SG50AC | Sage 50 Accounts Professional | LIC 755372 | Workstations | Not on contract | — |
Calls by product
Where software support time goes
Recent software calls
Logged against the product, not a machine
- £37.5Stock take variance queryOpera 3 Costing · Anne-Marie Cable · 27 Sep 2025
- £18.75Purchase order print alignmentOpera 3 Payroll & HR · Karen Taylor · 03 Aug 2025
- £18.75Nominal period end would not runOpera 3 Nominal Ledger · Julie Herbert · 15 Jul 2025
- £56.25Email payslips would not clear — SQL service restartedSage 50 Accounts Professional · Julie Herbert · 28 Jan 2025
- £75Purchase order print alignmentOpera 3 System Foundation · Stacey Thomas · 31 Oct 2024
- £75Report layout change requestedOpera 3 Payroll & HR · Julie Herbert · 21 Sep 2024
iHow software support is countedShow
Software calls are logged against the licensed product rather than a machine, and are kept out of the hardware SLA figures — they have their own contract and their own response expectations. A product with no support contract is recorded as such rather than assumed to be unsupported.