Support agreementManaged contractMIC375-AGR185
Covered by a managed support agreement with an agreed SLA.
Customer since11 Apr 2023Response SLA8 hoursRateIncludedNotice90 daysMachines on contract41 of 45
4 in-service machines are not on a contractSee which machines →
Contract position
5 contract records for MIC375Active contracts
5
0 expired or cancelled
Annual contract value
£13,980.78
Active lines only
Renewals within 90 days
1
£439.27
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9696 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 41 machines · 4 in service and off it → | 41 | Rolling 30d notice · auto-renews | 02 Jun 2027 in 281d | — | £4,614.72 £1,153.68 quarterly | Scheduled | |
| 9915 ADO076 | Microsoft 365 licences | Adobe Acrobat Pro Enterprise Adobe | 48 seats | Rolling 90d notice · auto-renews | 30 Nov 2026 in 97d | — | £6,546.72 48 x £136.39 | Scheduled | |
| 10401 SOFLA | Software support | Bespoke Software Support Contract DCS Covers 7 modules · 3 off it → | 1 | Rolling 90d notice · auto-renews | 28 Mar 2027 in 215d | — | £1,944.05 1 x £1,944.05 | Scheduled | |
| 10749 CYB003 | Endpoint protection | Patch Manager PC Ann Subscription DCS | 39 seats | 12 months 30d notice | 13 Apr 2027 in 231d | — | £436.02 39 x £11.18 | Scheduled | |
| 11360 CYB005 | Email security | Cyber Security Awareness inc GDPR DCS | 1 | 12 months 90d notice | 14 Nov 2026 in 81d | — | £439.27 1 x £439.27 | Due in 90 days |
Annual value by service line
Active contracts only
Microsoft 365 licences£6,546.72
Managed support£4,614.72
Software support£1,944.05
Email security£439.27
Endpoint protection£436.02
Next twelve months
Renewal dates in order
- 14 NovCyber Security Awareness inc GDPREmail security81d
- 30 NovAdobe Acrobat Pro EnterpriseMicrosoft 365 licences97d
- 28 MarBespoke Software Support ContractSoftware support215d
- 13 AprPatch Manager PC Ann SubscriptionEndpoint protection231d
- 02 JunHardware Quarterly ContractManaged support281d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.