Customer master data
Immutable internal identity with external mapping keys
| Internal CustomerId | cus_mic375 Primary key — never changes |
| Account number | MIC375 Links to ticketing and SQL |
| Display name | Mickleby Security & Co |
| Primary domain | micklebysecurity.co.uk Microsoft tenant mapping aid |
| Tenant ID | mic375-8525-4f2a-9c31-325553 |
| SQL external key | MIC375 |
| Account manager | Priya Raman |
| Status | Active |
| Created | 15 Feb 2021 |
Connection and collection
Authentication mode is independent of the data model
| Auth method | Tenant app consent |
| Relationship state | active Expiry 19 Sep 2027 |
| Last successful sync | 07 Aug 2026 22:00 UTC 2 weeks ago |
| Last attempt | 24 Aug 2026 16:00 UTC Result: throttled |
| M365 data quality | Stale |
| SQL data quality | Healthy Mapped to the DCS API |
| Schedule | Weekly — users, licences, usage reports Configurable per dataset and customer |
Connection changes require the administrator role.
Branding
Saved once and reused automatically for future dashboards and packs
Editable
Customer logo
PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.
Meeting pack preview
Mickleby Security & Co
Saved branding is applied to this customer's dashboard, exports and every future meeting pack.
Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.
Customer contacts
Who to speak to. Used for meeting invitations and pipeline follow-up.
| Name | Role | Phone | Notes | |
|---|---|---|---|---|
| Gareth HainesPrimary | HR Manager | [email protected] | 01429 320036 | Starters and leavers |
| Arthur Sowande | IT Coordinator | [email protected] | 01764 900918 | Internal technical contact |
Prototype controls
Demo-only switches for showing how the phases differ
MIC375 is mapped to the DCS API in this demo, so support and asset data appear when Phase 2 is on.