Support agreementTime and materialsMIC916-AGR886
Support is billed by the hour. No SLA commitment and no proactive cover.
Customer since30 Nov 2025Response SLANo SLARate£125/hrNotice—Machines on contract0 of 32
32 in-service machines are not on a contractSee which machines →
Contract position
4 contract records for MIC916Active contracts
4
0 expired or cancelled
Annual contract value
£5,728.2
Active lines only
Renewals within 90 days
1
£354
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9565 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 28 seats | 36 months 30d notice | 06 Jan 2027 in 134d | — | £5,240.76 28 x £187.17 | Scheduled | |
| 10247 O3MAIN | Software support | Opera 3 Annual Licence Pegasus Covers 3 modules → | 3 | Rolling 90d notice · auto-renews | 13 Oct 2026 in 49d | — | £354 3 x £118 | Due in 90 days | |
| 10468 CYB003 | Endpoint protection | Patch Manager PC Ann Subscription DCS | 26 seats | Rolling 90d notice · auto-renews | 31 Mar 2027 in 218d | — | £66.56 26 x £2.56 | Scheduled | |
| 10736 HOR002 | Email security | Hornetsecurity Advanced Threat Protection Hornetsecurity | 32 seats | 12 months 90d notice · auto-renews | 22 Feb 2027 in 181d | 03 Aug 2027 | £66.88 32 x £2.09 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£5,240.76
Software support£2,716.26
Email security£66.88
Endpoint protection£66.56
Next twelve months
Renewal dates in order
- 13 OctOpera 3 Annual LicenceSoftware support49d
- 06 JanMicrosoft 365 Business StandardMicrosoft 365 licences134d
- 22 FebHornetsecurity Advanced Threat ProtectionEmail security181d
- 31 MarPatch Manager PC Ann SubscriptionEndpoint protection218d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.