Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 22 Aug 2026Microsoft 365 sync successSyncDatasets: users, licences, usage reports. Auth mode app-consent.
- 19 Jul 2026Pipeline: Server refresh - 2x HPE DL360 + backup — On HoldOpportunitiesOwner Alex Vokes. On hold. Next with Account Manager.
- 19 Jul 2026Finding raised: Backup and DR is not on a DCS contractAlertsSecurity validation · information · CON-NO-BACKUP-AND-DR
- 22 Jun 2026Finding raised: 32 machines supported on a time and materials basisAlertsSupport · information · CON-NO-MANAGED
- 20 Jun 2026Support Review pack generatedReportsGenerated by Dan Okafor · customer-facing classification.
- 02 Jun 2026Finding raised: 17 assigned-capable licences unusedAlertsLicensing · information · LIC-UNDERUSED
- 02 Jun 2026Finding raised: 14 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 17 May 2026Licensing Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 15 May 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 08 May 2026Finding raised: 1 contract up for renewal within 90 daysAlertsSupport · information · CON-RENEWAL-DUE
- 08 May 2026Finding raised: 1 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 16 Feb 2026Support Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
- 11 Feb 2026Customer branding updatedSettingsLogo and primary colour saved as the new default for future packs.
- 09 Jan 2026Technical Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
Events in view
14 of 20 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.