Customer master data
Immutable internal identity with external mapping keys
| Internal CustomerId | cus_mic916 Primary key — never changes |
| Account number | MIC916 Links to ticketing and SQL |
| Display name | Mickleby Retail Ltd |
| Primary domain | micklebyretail.co.uk Microsoft tenant mapping aid |
| Tenant ID | mic916-2801-4f2a-9c31-577728 |
| SQL external key | MIC916 |
| Account manager | Dan Okafor |
| Status | Active |
| Created | 30 Jan 2023 |
Connection and collection
Authentication mode is independent of the data model
| Auth method | Tenant app consent |
| Relationship state | active Expiry 15 Oct 2027 |
| Last successful sync | 22 Aug 2026 01:00 UTC 3 days ago |
| Last attempt | 24 Aug 2026 11:00 UTC Result: success |
| M365 data quality | Healthy |
| SQL data quality | Healthy Mapped to the DCS API |
| Schedule | Weekly — users, licences, usage reports Configurable per dataset and customer |
Connection changes require the administrator role.
Branding
Saved once and reused automatically for future dashboards and packs
Editable
Customer logo
PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.
Meeting pack preview
Mickleby Retail Ltd
Saved branding is applied to this customer's dashboard, exports and every future meeting pack.
Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.
Customer contacts
Who to speak to. Used for meeting invitations and pipeline follow-up.
| Name | Role | Phone | Notes | |
|---|---|---|---|---|
| Callum OkaforPrimary | Managing Director | [email protected] | 01503 163653 | Decision maker for spend |
| Idris Grierson | IT Coordinator | [email protected] | 01391 477422 | Internal technical contact |
Prototype controls
Demo-only switches for showing how the phases differ
MIC916 is mapped to the DCS API in this demo, so support and asset data appear when Phase 2 is on.