Support agreementManaged contractMOR811-AGR767
Covered by a managed support agreement with an agreed SLA.
Customer since16 Sep 2020Response SLA1 hourRateIncludedNotice30 daysMachines on contract21 of 25
4 in-service machines are not on a contractSee which machines →
Contract position
6 contract records for MOR811Active contracts
6
0 expired or cancelled
Annual contract value
£8,353.19
Active lines only
Renewals within 90 days
2
£1,122.98
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9789 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 21 machines · 4 in service and off it → | 21 | 12 months 60d notice · auto-renews | 30 Nov 2026 in 97d | — | £2,711.84 £677.96 quarterly | Scheduled | |
| 10119 ADO076 | Microsoft 365 licences | Adobe Acrobat Pro Enterprise Adobe | 21 seats | 36 months 60d notice | 06 Jun 2027 in 285d | 29 Nov 2027 | £2,968.35 21 x £141.35 · 10% off | Scheduled | |
| 10607 MJM002 | Software support | M J M Kwickstock Licence MJM Covers 8 modules · 1 off it → | 8 | 36 months 30d notice · auto-renews | 09 May 2027 in 257d | 05 Aug 2027 | £1,475 8 x £184.38 | Scheduled | |
| 10769 ESE047 | Endpoint protection | ESET PROTECT Advanced ESET | 19 seats | Rolling 60d notice · auto-renews | 25 Oct 2026 in 61d | — | £119.51 19 x £6.29 | Due in 90 days | |
| 11480 HOR004 | Email security | HornetSecurity 365 T P Business Hornetsecurity | 22 seats | Rolling 60d notice · auto-renews | 28 Nov 2026 in 95d | — | £75.02 22 x £3.41 | Scheduled | |
| 11767 CON900 | Connectivity | FTTP 900/110 TalkTalk Business | 1 | Rolling 60d notice · auto-renews | 04 Nov 2026 in 71d | — | £1,003.47 1 x £1,003.47 | Due in 90 days |
Annual value by service line
Active contracts only
Microsoft 365 licences£2,968.35
Managed support£2,711.84
Software support£1,475
Connectivity£1,003.47
Endpoint protection£119.51
Email security£75.02
Next twelve months
Renewal dates in order
- 25 OctESET PROTECT AdvancedEndpoint protection61d
- 04 NovFTTP 900/110Connectivity71d
- 28 NovHornetSecurity 365 T P BusinessEmail security95d
- 30 NovHardware Quarterly ContractManaged support97d
- 09 MayM J M Kwickstock LicenceSoftware support257d
- 06 JunAdobe Acrobat Pro EnterpriseMicrosoft 365 licences285d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.