Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 16 Aug 2026Finding raised: 4 in-service machines sit outside the managed support scheduleAlertsSupport · warning · CON-ASSET-UNCOVERED
- 16 Aug 2026Microsoft 365 sync failedSyncDatasets: users, licences, usage reports. Auth mode disconnected.
- 07 Aug 2026Pipeline: Warranty extension - 3 year onsite — LostOpportunitiesOwner Rob Hall. No response. Next with Engineer.
- 06 Aug 2026Pipeline: SharePoint intranet build — OrderedOpportunitiesOwner Alex Vokes. Order received. Next with Sales Owner.
- 20 Jul 2026Finding raised: 14 assigned-capable licences unusedAlertsLicensing · information · LIC-UNDERUSED
- 15 Jul 2026Customer branding updatedSettingsLogo and primary colour saved as the new default for future packs.
- 05 Jul 2026Finding raised: 1 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 02 Jul 2026Executive Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 29 Jun 2026Licensing Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 24 Jun 2026Licensing Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 17 Jun 2026Finding raised: 11 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 01 Jun 2026Licensing Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 28 May 20263 users added this monthUsersUser count moved from 28 to 31.
- 17 May 2026Finding raised: 2 contracts up for renewal within 90 daysAlertsSupport · information · CON-RENEWAL-DUE
- 06 May 2026Finding raised: Backup and DR is not on a DCS contractAlertsSecurity validation · information · CON-NO-BACKUP-AND-DR
- 28 Feb 20262 users removed this monthUsersUser count moved from 29 to 27.
Events in view
16 of 27 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.