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Newsholme Care Services

NEW840ActiveManaged contract

newsholmecare.co.uk · Healthcare · Account manager Priya Raman

Microsoft 365Healthy7 days agoSupport & assets (SQL)Partial11 hr ago

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Showing this year · figures use the latest valid snapshot in the period.

Microsoft 365

Latest snapshot 23 Aug 2026
Active users
239
17 disabled · 30 guests
Assigned licences
234
88% of 267 purchased
Available licences
33
Assignable without purchase
M365 active usage
92%
220 of 239 enabled users

Service and health

Support, contract and asset data from the DCS API
Assets in service
218
53 over four years old
Renewals in 90 days
3
Next: Ransomware Recovery Support on 31 Aug 2026
Open support workload
18
373 eligible records in period
Average response
4.4 hr
161 quote, project and install records excluded
Not billed a year
£865
6 machines and 3 modules off contract
Customer health
58Needs review 1

User count trend

01 Jan 2026 – 25 Aug 2026 · latest snapshot in each month

+2 in period (+0.8%)

Snapshot measure. Values are not summed across buckets. Source: Microsoft Graph, collected weekly.

Licence mix

Assigned licences at 23 Aug 2026

234
assigned
  • Project Plan 3115
  • Visio Plan 262
  • Teams Essentials23
  • Microsoft 365 E534

Microsoft 365 adoption trend

Share of enabled users active in each period

Microsoft usage reports can lag by up to 48 hours.

Licence utilisation

Assigned against purchased, by product

Project Plan 3115/131
Visio Plan 262/71
Teams Essentials23/26
Microsoft 365 E534/39
Open licensing module

Support volume trend

Event measure, summed per bucket

161 excluded records

Excluded records are shown for volume context only and never affect response, resolution or SLA figures.

Asset age profile

In-service assets by age band

Expected lifecycle thresholds are configurable per asset class.

Findings for review0 critical7 warning3 information