Support agreementManaged contractNEW840-AGR728
Covered by a managed support agreement with an agreed SLA.
Customer since29 May 2021Response SLA8 hoursRateIncludedNotice60 daysMachines on contract212 of 218
6 in-service machines are not on a contractSee which machines →
Contract position
7 contract records for NEW840Active contracts
7
0 expired or cancelled
Annual contract value
£55,774.03
Active lines only
Renewals within 90 days
3
£31,457.37
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9795 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 212 machines · 6 in service and off it → | 212 | 12 months 30d notice | 03 Oct 2026 in 39d | — | £27,483.56 £6,870.89 quarterly | Due in 90 days | |
| 10152 DCSRMSX | Managed support | Annual Additional Server Monitoring DCS | 1 | 12 months 90d notice | 11 Mar 2027 in 198d | 21 Sep 2027 | £2,121.78 1 x £2,121.78 | Scheduled | |
| 10475 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 192 seats | 12 months 60d notice | 01 Aug 2027 in 341d | — | £21,160.32 192 x £110.21 | Scheduled | |
| 10868 COR1 | Software support | Corrin Software Licence Corrin Covers 1 modules · 3 off it → | 1 | 36 months 90d notice | 11 Mar 2027 in 198d | — | £350 1 x £350 | Scheduled | |
| 11507 HOR004 | Email security | HornetSecurity 365 T P Business Hornetsecurity | 199 seats | Rolling 60d notice · auto-renews | 01 Jul 2027 in 310d | — | £684.56 199 x £3.44 · 10% off | Scheduled | |
| 11933 ZRA1 | Backup and DR | Ransomware Recovery Support DCS | 1 | Rolling 60d notice · auto-renews | 31 Aug 2026 in 6d | — | £2,766.63 1 x £2,766.63 | Due now | |
| 12124 PRO104 | Hardware maintenance | DCS EHC ML350 G9 24 x 7 DCS | 1 | 12 months 90d notice | 12 Oct 2026 in 48d | — | £1,207.18 1 x £1,207.18 | Due in 90 days |
Annual value by service line
Active contracts only
Managed support£29,605.34
Microsoft 365 licences£21,160.32
Backup and DR£2,766.63
Hardware maintenance£1,207.18
Software support£1,170.68
Email security£684.56
Next twelve months
Renewal dates in order
- 31 AugRansomware Recovery SupportBackup and DR6d
- 03 OctHardware Quarterly ContractManaged support39d
- 12 OctDCS EHC ML350 G9 24 x 7Hardware maintenance48d
- 11 MarAnnual Additional Server MonitoringManaged support198d
- 11 MarCorrin Software LicenceSoftware support198d
- 01 JulHornetSecurity 365 T P BusinessEmail security310d
- 01 AugMicrosoft 365 Business StandardMicrosoft 365 licences341d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.