Customer master data
Immutable internal identity with external mapping keys
| Internal CustomerId | cus_new840 Primary key — never changes |
| Account number | NEW840 Links to ticketing and SQL |
| Display name | Newsholme Care Services |
| Primary domain | newsholmecare.co.uk Microsoft tenant mapping aid |
| Tenant ID | new840-5413-4f2a-9c31-101030 |
| SQL external key | NEW840 |
| Account manager | Priya Raman |
| Status | Active |
| Created | 22 Feb 2022 |
Connection and collection
Authentication mode is independent of the data model
| Auth method | Interactive delegated fallback |
| Relationship state | unknown No expiry recorded |
| Last successful sync | 18 Aug 2026 05:00 UTC 7 days ago |
| Last attempt | 24 Aug 2026 22:00 UTC Result: throttled |
| M365 data quality | Healthy |
| SQL data quality | Partial Mapped to the DCS API |
| Schedule | Weekly — users, licences, usage reports Configurable per dataset and customer |
Connection changes require the administrator role.
Branding
Saved once and reused automatically for future dashboards and packs
Editable
Customer logo
PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.
Meeting pack preview
Newsholme Care Services
Saved branding is applied to this customer's dashboard, exports and every future meeting pack.
Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.
Customer contacts
Who to speak to. Used for meeting invitations and pipeline follow-up.
| Name | Role | Phone | Notes | |
|---|---|---|---|---|
| Nia AshbyPrimary | Operations Manager | [email protected] | 01507 533087 | Day-to-day escalation contact |
| Kofi Ashby | Finance Manager | [email protected] | 01612 689031 | Handles purchase orders and renewals |
| Nadia Beckett | IT Coordinator | [email protected] | 01582 938759 | Internal technical contact |
Prototype controls
Demo-only switches for showing how the phases differ
NEW840 is mapped to the DCS API in this demo, so support and asset data appear when Phase 2 is on.