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DCS
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Oulton Academy Trust

OUL887ActiveManaged contract

oultonacademy.co.uk · Education · Account manager Dan Okafor

Microsoft 365Healthy2 days agoSupport & assets (SQL)Healthy26 hr ago

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Showing this year · figures use the latest valid snapshot in the period.

Microsoft 365

Latest snapshot 23 Aug 2026
Active users
22
1 disabled · 1 guests
Assigned licences
20
47% of 43 purchased
Available licences
23
Assignable without purchase
M365 active usage
91%
20 of 22 enabled users

Service and health

Support, contract and asset data from the DCS API
Assets in service
19
6 over four years old
Renewals in 90 days
2
Next: HPE Foundation Care on 27 Aug 2026
Open support workload
0
47 eligible records in period
Average response
4.3 hr
12 quote, project and install records excluded
Not billed a year
£0
Everything in service is on contract
Customer health
68Needs review 6

User count trend

01 Jan 2026 – 25 Aug 2026 · latest snapshot in each month

No change in period

Snapshot measure. Values are not summed across buckets. Source: Microsoft Graph, collected weekly.

Licence mix

Assigned licences at 23 Aug 2026

20
assigned
  • Business Premium9
  • Microsoft 365 E311

Microsoft 365 adoption trend

Share of enabled users active in each period

Microsoft usage reports can lag by up to 48 hours.

Licence utilisation

Assigned against purchased, by product

Business Premium9/20
Microsoft 365 E311/23
Open licensing module

Support volume trend

Event measure, summed per bucket

12 excluded records

Excluded records are shown for volume context only and never affect response, resolution or SLA figures.

Asset age profile

In-service assets by age band

Expected lifecycle thresholds are configurable per asset class.

Findings for review1 critical2 warning4 information