Software position
2 licensed products on the registerProducts
2
2 on a support contract
Not on contract
0
Supported ad hoc or by the vendor
Annual support value
£285
Contract 10762 · SOFT
Support calls
6
All within contract
Software register
What the customer is licensed for, and what DCS supports
| Code | Product | Licence ref | Installed on | Support | Annual amount |
|---|---|---|---|---|---|
| ADO076 | Adobe Acrobat Pro Enterprise | T48012 | Server - Ap-Host | On contract 10762 | £60 |
| AUT120 | AutoCAD LT | T52400 | Server - Ap-Host | On contract 10762 | £225 |
Calls by product
Where software support time goes
Recent software calls
Logged against the product, not a machine
- On contractEmail payslips would not clear — SQL service restartedAutoCAD LT · Anne-Marie Cable · 21 Jun 2026
- On contractEmail payslips would not clear — SQL service restartedAutoCAD LT · Stacey Thomas · 10 Jan 2026
- On contractYear end routine walkthroughAdobe Acrobat Pro Enterprise · Julie Herbert · 14 Sep 2025
- On contractEmail payslips would not clear — SQL service restartedAdobe Acrobat Pro Enterprise · Julie Herbert · 13 Apr 2025
- On contractPurchase order print alignmentAutoCAD LT · Karen Taylor · 29 Dec 2024
- On contractStock take variance queryAdobe Acrobat Pro Enterprise · Karen Taylor · 23 Sep 2024
iHow software support is countedShow
Software calls are logged against the licensed product rather than a machine, and are kept out of the hardware SLA figures — they have their own contract and their own response expectations. A product with no support contract is recorded as such rather than assumed to be unsupported.