Support agreementManaged contractOUL887-AGR604
Covered by a managed support agreement with an agreed SLA.
Customer since29 Jul 2020Response SLA1 hourRateIncludedNotice90 daysMachines on contract19 of 19
0 in-service machines are not on a contractSee which machines →
Contract position
8 contract records for OUL887Active contracts
8
0 expired or cancelled
Annual contract value
£18,890.06
Active lines only
Renewals within 90 days
2
£10,319.52
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9702 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 19 machines → | 19 | 36 months 90d notice · auto-renews | 01 Jul 2027 in 310d | 10 Oct 2027 | £2,229.12 £557.28 quarterly | Scheduled | |
| 10062 DCSRMSX | Managed support | Annual Additional Server Monitoring DCS | 1 | 12 months 30d notice | 05 Jul 2027 in 314d | 12 Jan 2028 | £1,920.45 1 x £1,920.45 · 10% off | Scheduled | |
| 10585 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 13 seats | 12 months 30d notice | 28 Apr 2027 in 246d | 10 Nov 2027 | £2,692.95 13 x £207.15 | Scheduled | |
| 10762 SOFT | Software support | Software Annual Contract DCS Covers 2 modules → | 2 | Rolling 60d notice · auto-renews | 12 Nov 2026 in 79d | — | £285 2 x £142.5 | Due in 90 days | |
| 11256 CYB002 | Endpoint protection | Patch Manager Servers Ann Subscription DCS | 13 seats | 12 months 30d notice | 23 Jan 2027 in 151d | — | £121.03 13 x £9.31 · 12.5% off | Scheduled | |
| 11913 HOR004 | Email security | HornetSecurity 365 T P Business Hornetsecurity | 13 seats | 36 months 60d notice · auto-renews | 21 Feb 2027 in 180d | — | £47.84 13 x £3.68 | Scheduled | |
| 12012 AVR035 | Backup and DR | Amber Vault Cloud Backup 3.5TB DCS | 1 | 12 months 60d notice | 13 Aug 2027 in 353d | — | £1,559.15 1 x £1,559.15 · 12.5% off | Scheduled | |
| 12527 HPE001 | Hardware maintenance | HPE Foundation Care HPE | 4 | 12 months 90d notice · auto-renews | 27 Aug 2026 in 2d | 19 Nov 2026 | £10,034.52 4 x £2,508.63 · 10% off | Due now |
Annual value by service line
Active contracts only
Hardware maintenance£10,034.52
Managed support£4,149.57
Microsoft 365 licences£2,692.95
Backup and DR£1,559.15
Software support£285
Endpoint protection£121.03
Email security£47.84
Next twelve months
Renewal dates in order
- 27 AugHPE Foundation CareHardware maintenance2d
- 12 NovSoftware Annual ContractSoftware support79d
- 23 JanPatch Manager Servers Ann SubscriptionEndpoint protection151d
- 21 FebHornetSecurity 365 T P BusinessEmail security180d
- 28 AprMicrosoft 365 Business StandardMicrosoft 365 licences246d
- 01 JulHardware Quarterly ContractManaged support310d
- 05 JulAnnual Additional Server MonitoringManaged support314d
- 13 AugAmber Vault Cloud Backup 3.5TBBackup and DR353d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.