Showing this year · figures use the latest valid snapshot in the period.
Microsoft 365
Latest snapshot 23 Aug 2026Active users
26
1 disabled · 3 guests
Assigned licences
25
56% of 45 purchased
Available licences
20
Assignable without purchase
M365 active usage
92%
24 of 26 enabled users
Service and health
Support, contract and asset data from the DCS APIAssets in service
24
3 over four years old
Renewals in 90 days
0
Nothing due in the window
Open support workload
3
23 eligible records in period
Average response
10.6 hr
16 quote, project and install records excluded
Not billed a year
£4,170
24 machines and 8 modules off contract
Customer health
82Good▲ 0
User count trend
01 Jan 2026 – 25 Aug 2026 · latest snapshot in each month
-3 in period (-10.0%)
Snapshot measure. Values are not summed across buckets. Source: Microsoft Graph, collected weekly.
Licence mix
Assigned licences at 23 Aug 2026
25
assigned
- Project Plan 311
- Business Basic14
Microsoft 365 adoption trend
Share of enabled users active in each period
Microsoft usage reports can lag by up to 48 hours.
Licence utilisation
Assigned against purchased, by product
Support volume trend
Event measure, summed per bucket
16 excluded records
Excluded records are shown for volume context only and never affect response, resolution or SLA figures.
Asset age profile
In-service assets by age band
Expected lifecycle thresholds are configurable per asset class.