Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 22 Aug 2026Microsoft 365 sync successSyncDatasets: users, licences, usage reports. Auth mode gdap.
- 17 Aug 2026Finding raised: SLA achievement at 50.0% over the last 90 daysAlertsSupport · warning · SUP-SLA
- 28 Jul 2026Executive Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 23 Jul 2026Pipeline: Managed IT support contract (24 users) — LostOpportunitiesOwner Alex Vokes. No response. Next with Customer.
- 21 Jul 2026Finding raised: 20 assigned-capable licences unusedAlertsLicensing · information · LIC-UNDERUSED
- 19 Jun 2026Finding raised: 24 machines supported on a project only basisAlertsSupport · information · CON-NO-MANAGED
- 19 May 2026Finding raised: Email security is not on a DCS contractAlertsSecurity validation · information · CON-NO-EMAIL-SECURITY
- 12 May 2026Finding raised: 8 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 04 May 2026Finding raised: Backup and DR is not on a DCS contractAlertsSecurity validation · information · CON-NO-BACKUP-AND-DR
- 13 Apr 2026Executive Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 03 Apr 2026Support Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
- 12 Jan 2026Executive Review pack generatedReportsGenerated by Dan Okafor · customer-facing classification.
Events in view
12 of 25 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.