Support agreementManaged contractCovered by a managed support agreement with an agreed SLA.
View contracts and renewals →Total assets
42
37 in service
Beyond expected life
1
Thresholds configurable per class
Unsupported OS
0
Out-of-support operating systems
Warranty expired
17
3 expiring within 90 days
On contract
34
92% of in-service machines
Maintenance a year
£3,741.96
£935.49 per invoice · quarterly
Not billed
£275
3 in-service machines off maintenance
Maintenance reconciliation
Contract 9743 · HARQ · billed quarterly
On maintenance
34
billed £935.49 per invoice
Annualised
£3,741.96
£3,625 at standard rates
In service, off maintenance
3
£275 a year at standard rates
Correctly excluded
5
Spare, retired or awaiting disposal
3 machines are in service without maintenance cover. At standard rates that is £275 a year not being billed. Figures come from the hardware register; the invoiced total ties to the contract amount.
Type breakdown
In-service assets
37
in service
- Thin Client16
- Laptop10
- Mobile3
- Server2
- Wireless AP2
- Desktop1
- Printer1
- Firewall1
- Switch1
Age profile
In-service assets grouped by age band
Expected lifecycle: Laptop 4y · Desktop 5y · Server 6y · Printer 7y · Firewall 5y · Switch 7y · Wireless AP 6y · Thin Client 6y · Mobile 3y
Operating system distribution
Computers and servers in service
Additions in period
Assets recorded by purchase or install date
| Asset | Type | Assigned to | Site | Operating system | Purchased | Warranty |
|---|---|---|---|---|---|---|
| Apple MacBook Air M2 PEN711-AST-0001 · AP235159C | Laptop | Amelia Kowalski | Head Office | macOS 14 | 23 Apr 2026 | In warranty 22 Apr 2029 |
| Dell Latitude 5440 PEN711-AST-0002 · DE686989D | Laptop | George Barnes | Head Office | Windows 11 Pro 23H2 | 07 Jun 2025 | Expired 07 Jun 2026 |
| HP ProBook 450 G6 PEN711-AST-0003 · HP317685D | Laptop | Ruby Ives | Head Office | Windows 11 Pro 23H2 | 21 Mar 2025 | In warranty 20 Mar 2029 |
| Dell Latitude E7470 PEN711-AST-0004 · DE583705B | Laptop | Idris Chandra | Head Office | Windows 11 Pro 24H2 | 09 Mar 2026 | In warranty 08 Mar 2030 |
| HP ProBook 450 G6 PEN711-AST-0005 · HP776368B | Laptop | Isla Barnes | Branch | Windows 11 Pro 24H2 | 07 Jun 2024 | In warranty 06 Jun 2028 |
| HP EliteBook 840 G9 PEN711-AST-0006 · HP619661C | Laptop | Alfie Okonkwo | Head Office | Windows 11 Pro 24H2 | 26 Jun 2026 | In warranty 25 Jun 2030 |
| HP EliteBook 840 G9 PEN711-AST-0007 · HP734685D | Laptop | Amelia Kowalski | Remote | Windows 11 Pro 24H2 | 03 Jan 2023 | Expired 02 Jan 2025 |
| Dell Latitude 7420 PEN711-AST-0008 · DE114847C | Laptop | Alfie Okonkwo | Branch | Windows 11 Pro 24H2 | 21 Feb 2025 | In warranty 21 Feb 2028 |
| Lenovo ThinkPad T14 PEN711-AST-0009 · LE127375A | Laptop | Callum Vaughan | Remote | Windows 11 Pro 24H2 | 14 Mar 2024 | Expired 14 Mar 2025 |
| Dell Latitude 5440 PEN711-AST-0010 · DE290621D | Laptop | George Barnes | Site 2 | Windows 11 Pro 24H2 | 06 Mar 2023 | Expired 05 Mar 2025 |
| HP ProDesk 400 G7 PEN711-AST-0011 · HP869237A | Desktop | Imogen Whitfield | Head Office | Windows 10 Pro 21H2 | 25 Oct 2025 | Expiring soon 25 Oct 2026 |
| Dell OptiPlex 7010 PEN711-AST-0012 · DE767634D | Desktop | Samir Haines | Head Office | Windows 10 Pro 21H2 | 27 Mar 2021 | Expired 27 Mar 2022 |
| Samsung Galaxy S23 PEN711-AST-0013 · SA747568D | Mobile | Imogen Whitfield | Head Office | iOS 18 | 02 May 2024 | In warranty 01 May 2028 |
| Samsung Galaxy A54 PEN711-AST-0014 · SA288592B | Mobile | George Barnes | Head Office | iOS 18 | 19 Apr 2026 | In warranty 18 Apr 2028 |
| Apple iPhone 12 PEN711-AST-0015 · AP899058D | Mobile | Isla Barnes | Head Office | Android 13 | 14 Dec 2017 | Expired 13 Dec 2020 |
| Apple iPhone 14 PEN711-AST-0016 · AP859685B | Mobile | Isla Barnes | Head Office | iOS 18 | 20 Aug 2024 | Expired 20 Aug 2025 |
| IGEL UD3 PEN711-AST-0017 · IG739680D | Thin Client | Samir Haines | Head Office | ThinPro | 29 Jun 2024 | In warranty 28 Jun 2028 |
| Dell Wyse 5070 PEN711-AST-0018 · DE557413C | Thin Client | Harry Okonkwo | Head Office | ThinPro | 13 Jan 2023 | Expired 13 Jan 2024 |
| IGEL UD3 PEN711-AST-0019 · IG288355B | Thin Client | Poppy Ashby | Branch | ThinPro | 10 Jul 2023 | Expired 09 Jul 2024 |
| Dell Wyse 5070 PEN711-AST-0020 · DE296146A | Thin Client | Amelia Kowalski | Branch | ThinPro | 06 Jun 2024 | Expired 06 Jun 2025 |
| IGEL UD3 PEN711-AST-0021 · IG817899A | Thin Client | Alfie Okonkwo | Branch | Windows 10 IoT | 08 Apr 2020 | Expired 08 Apr 2022 |
| IGEL UD3 PEN711-AST-0022 · IG312508C | Thin Client | Samir Haines | Head Office | ThinPro | 18 Nov 2025 | Expiring soon 18 Nov 2026 |
| IGEL UD3 PEN711-AST-0023 · IG472193C | Thin Client | Samir Haines | Head Office | ThinPro | 20 May 2023 | Expired 19 May 2026 |
| IGEL UD3 PEN711-AST-0024 · IG247946D | Thin Client | Harry Okonkwo | Remote | ThinPro | 09 Jan 2023 | Expired 09 Jan 2024 |
| Dell Wyse 5070 PEN711-AST-0025 · DE608790C | Thin Client | Alfie Okonkwo | Head Office | ThinPro | 05 Dec 2024 | In warranty 04 Dec 2028 |
| HP t640 PEN711-AST-0026 · HP548067B | Thin Client | Alfie Okonkwo | Head Office | ThinPro | 05 Feb 2023 | Expired 04 Feb 2025 |
| Dell Wyse 5070 PEN711-AST-0027 · DE970469B | Thin Client | Ruby Ives | Remote | ThinPro | 10 Sep 2025 | In warranty 09 Sep 2028 |
| HP t640 PEN711-AST-0028 · HP468500B | Thin Client | Imogen Whitfield | Branch | ThinPro | 12 Aug 2023 | Expired 11 Aug 2024 |
| Dell Wyse 5070 PEN711-AST-0029 · DE584045D | Thin Client | Alfie Okonkwo | Head Office | ThinPro | 12 Dec 2025 | In warranty 12 Dec 2026 |
| Dell Wyse 5070 PEN711-AST-0030 · DE156956A | Thin Client | Ruby Ives | Head Office | ThinPro | 15 Aug 2023 | Expired 14 Aug 2026 |
| HP t640 PEN711-AST-0031 · HP819935C | Thin Client | Samir Haines | Head Office | Windows 10 IoT | 26 Oct 2024 | In warranty 25 Oct 2028 |
| HP t640 PEN711-AST-0032 · HP847477A | Thin Client | Harry Okonkwo | Head Office | ThinPro | 24 Oct 2025 | Expiring soon 24 Oct 2026 |
| IGEL UD3 PEN711-AST-0033 · IG723424C | Thin Client | Alfie Okonkwo | Head Office | ThinPro | 31 Jul 2022 | Expired 30 Jul 2024 |
| HP t640 PEN711-AST-0034 · HP465937D | Thin Client | Amelia Kowalski | Site 2 | ThinPro | 17 Dec 2023 | Expired 16 Dec 2025 |
| HPE ProLiant DL360 Gen9 PEN711-AST-0035 · HP507107C | Server | Head Office | Windows Server 2019 | 11 Nov 2024 | In warranty 10 Nov 2029 | |
| HPE ProLiant DL380 Gen10 PEN711-AST-0036 · HP884750A | Server | Branch | Windows Server 2016 | 12 Dec 2021 | Expired 11 Dec 2025 | |
| Canon imageRUNNER 2630 PEN711-AST-0037 · CA546303A | Printer | Remote | Embedded firmware | 06 Aug 2021 | Expired 06 Aug 2023 | |
| Kyocera ECOSYS M5526 PEN711-AST-0038 · KY475402D | Printer | Head Office | Embedded firmware | 23 Jul 2025 | In warranty 22 Jul 2029 | |
| WatchGuard T35 PEN711-AST-0039 · WA926408C | Firewall | Head Office | Fireware 12.10 | 18 Jul 2025 | In warranty 17 Jul 2029 | |
| Ubiquiti USW-Pro-24 PEN711-AST-0040 · UB587592C | Switch | Head Office | Managed firmware | 29 May 2026 | In warranty 28 May 2030 | |
| Ubiquiti UAP-AC-PRO PEN711-AST-0041 · UB401721A | Wireless AP | Branch | UniFi 8.x | 10 Nov 2025 | In warranty 09 Nov 2028 | |
| Aruba AP-515 PEN711-AST-0042 · AR235284C | Wireless AP | Branch | UniFi 8.x | 08 Oct 2021 | Expired 08 Oct 2022 |
Contract cover by asset type
In-service machines, split by whether DCS is contracted to support them
| Asset type | In service | On contract | Not on contract | Cover |
|---|---|---|---|---|
| Laptop | 10 | 9 | 1 | 90% |
| Desktop | 1 | 1 | 0 | 100% |
| Server | 2 | 2 | 0 | 100% |
| Printer | 1 | 1 | 0 | 100% |
| Firewall | 1 | 1 | 0 | 100% |
| Switch | 1 | 1 | 0 | 100% |
| Wireless AP | 2 | 2 | 0 | 100% |
| Thin Client | 16 | 14 | 2 | 88% |
| Mobile | 3 | 3 | 0 | 100% |
iHow lifecycle findings are raisedShow
Expected life is configurable per asset class, so a server, printer and laptop are not judged the same way. A missing security-agent signal is a review item only — confirm what the customer already has before proposing an alternative.