Customer master data
Immutable internal identity with external mapping keys
| Internal CustomerId | cus_pen711 Primary key — never changes |
| Account number | PEN711 Links to ticketing and SQL |
| Display name | Penrose Property Services |
| Primary domain | penroseproperty.co.uk Microsoft tenant mapping aid |
| Tenant ID | pen711-8415-4f2a-9c31-158445 |
| SQL external key | PEN711 |
| Account manager | Tom Whitfield |
| Status | Active |
| Created | 18 Jun 2023 |
Connection and collection
Authentication mode is independent of the data model
| Auth method | Tenant app consent |
| Relationship state | unknown No expiry recorded |
| Last successful sync | 25 Aug 2026 00:00 UTC 9 hr ago |
| Last attempt | 24 Aug 2026 14:00 UTC Result: success |
| M365 data quality | Healthy |
| SQL data quality | Healthy Mapped to the DCS API |
| Schedule | Weekly — users, licences, usage reports Configurable per dataset and customer |
Connection changes require the administrator role.
Branding
Saved once and reused automatically for future dashboards and packs
Editable
Customer logo
PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.
Meeting pack preview
Penrose Property Services
Saved branding is applied to this customer's dashboard, exports and every future meeting pack.
Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.
Customer contacts
Who to speak to. Used for meeting invitations and pipeline follow-up.
| Name | Role | Phone | Notes | |
|---|---|---|---|---|
| Oscar BeckettPrimary | IT Coordinator | [email protected] | 01446 412096 | Internal technical contact |
| Henry Marsh | Practice Manager | [email protected] | 01439 862818 | Approves user changes |
Prototype controls
Demo-only switches for showing how the phases differ
PEN711 is mapped to the DCS API in this demo, so support and asset data appear when Phase 2 is on.