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Penrose Property Services

PEN711ActiveManaged contract

penroseproperty.co.uk · Property · Account manager Tom Whitfield

Microsoft 365Healthy9 hr agoSupport & assets (SQL)Healthy19 hr ago

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Customer timeline

Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.

  1. Microsoft 365 sync successSync
    Datasets: users, licences, usage reports. Auth mode app-consent.
    25 Aug 2026
  2. Pipeline: Cyber Essentials Plus certification support — Awaiting Third PartyOpportunities
    Owner Barry Rankin. Follow-up sent. Next with Third Party.
    23 Aug 2026
  3. Technical Review pack generatedReports
    Generated by Rachel Byrne · customer-facing classification.
    15 Aug 2026
  4. Pipeline: Wi-Fi 6 site survey and installation — Open / OtherOpportunities
    Owner Alex Vokes. Meeting completed. Next with Sales Owner.
    09 Aug 2026
  5. Finding raised: 3 contracts up for renewal within 90 daysAlerts
    Support · information · CON-RENEWAL-DUE
    02 Aug 2026
  6. Finding raised: Endpoint protection is not on a DCS contractAlerts
    Security validation · warning · CON-NO-ENDPOINT-PROTECTION
    19 Jul 2026
  7. Finding raised: MFA registration at 77% of enabled usersAlerts
    Identity security · warning · SEC-MFA-COVERAGE
    17 Jul 2026
  8. Finding raised: 3 in-service machines sit outside the managed support scheduleAlerts
    Support · warning · CON-ASSET-UNCOVERED
    30 Jun 2026
  9. 2 users removed this monthUsers
    User count moved from 16 to 14.
    28 Jun 2026
  10. Executive Review pack generatedReports
    Generated by Priya Raman · customer-facing classification.
    24 Jun 2026
  11. Finding raised: 3 warranties expire within 90 daysAlerts
    Device lifecycle · information · AST-WARRANTY-SOON
    15 Jun 2026
  12. Licensing Review pack generatedReports
    Generated by Tom Whitfield · customer-facing classification.
    05 Jun 2026
  13. Customer branding updatedSettings
    Logo and primary colour saved as the new default for future packs.
    04 Jun 2026
  14. Finding raised: 17 in-service assets are out of warrantyAlerts
    Device lifecycle · warning · AST-WARRANTY-EXPIRED
    18 May 2026
  15. 2 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Apr 2026
  16. Technical Review pack generatedReports
    Generated by Rachel Byrne · customer-facing classification.
    02 Mar 2026
  17. 3 users removed this monthUsers
    User count moved from 19 to 16.
    28 Feb 2026
  18. Added 5 licencesLicensing
    Purchased total 24 → 29.
    15 Feb 2026
  19. 4 users added this monthUsers
    User count moved from 15 to 19.
    28 Jan 2026
  20. Support Review pack generatedReports
    Generated by Dan Okafor · customer-facing classification.
    12 Jan 2026

Events in view

20 of 28 recorded events

iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.