Support agreementManaged contractRUF662-AGR774
Covered by a managed support agreement with an agreed SLA.
Customer since22 Jun 2022Response SLA1 hourRateIncludedNotice60 daysMachines on contract48 of 49
1 in-service machines are not on a contractSee which machines →
Contract position
9 contract records for RUF662Active contracts
9
0 expired or cancelled
Annual contract value
£36,493.18
Active lines only
Renewals within 90 days
2
£1,691.9
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9793 HARB | Managed support | Hardware 6 Mthly Contract DCS Covers 48 machines · 1 in service and off it → | 48 | 36 months 30d notice · auto-renews | 02 Jun 2027 in 281d | — | £6,168.86 £3,084.43 6 monthly | Scheduled | |
| 10212 DCSRMS | Managed support | Annual DCS Remote Server Monitoring DCS | 8 | Rolling 60d notice · auto-renews | 06 Feb 2027 in 165d | 26 Aug 2027 | £21,884.08 8 x £2,735.51 | Scheduled | |
| 10555 ADO076 | Microsoft 365 licences | Adobe Acrobat Pro Enterprise Adobe | 38 seats | 36 months 30d notice · auto-renews | 31 Mar 2027 in 218d | 12 Sep 2027 | £5,647.56 38 x £148.62 · 5% off | Scheduled | |
| 10763 COR1 | Software support | Corrin Software Licence Corrin Covers 1 modules · 2 off it → | 1 | Rolling 60d notice · auto-renews | 04 Jun 2027 in 283d | — | £60 1 x £60 | Scheduled | |
| 11470 ESE047 | Endpoint protection | ESET PROTECT Advanced ESET | 42 seats | 36 months 90d notice | 11 Dec 2026 in 108d | — | £143.64 42 x £3.42 | Scheduled | |
| 11846 HOR004 | Email security | HornetSecurity 365 T P Business Hornetsecurity | 41 seats | Rolling 90d notice · auto-renews | 01 Jul 2027 in 310d | — | £109.06 41 x £2.66 | Scheduled | |
| 12340 ZRA1 | Backup and DR | Ransomware Recovery Support DCS | 1 | 12 months 60d notice | 13 Aug 2027 in 353d | — | £788.08 1 x £788.08 · 10% off | Scheduled | |
| 12708 TEL3CX | Telephony | 3CX Hosted PBX 3CX | 1 | 12 months 30d notice | 04 Nov 2026 in 71d | — | £820.51 1 x £820.51 | Due in 90 days | |
| 13055 DEL003 | Hardware maintenance | Dell ProSupport - 3 year Dell | 1 | Rolling 30d notice · auto-renews | 09 Sep 2026 in 15d | 15 Mar 2027 | £871.39 1 x £871.39 | Due now |
Annual value by service line
Active contracts only
Managed support£28,052.94
Microsoft 365 licences£5,647.56
Software support£1,009.37
Hardware maintenance£871.39
Telephony£820.51
Backup and DR£788.08
Endpoint protection£143.64
Email security£109.06
Next twelve months
Renewal dates in order
- 09 SepDell ProSupport - 3 yearHardware maintenance15d
- 04 Nov3CX Hosted PBXTelephony71d
- 11 DecESET PROTECT AdvancedEndpoint protection108d
- 06 FebAnnual DCS Remote Server MonitoringManaged support165d
- 31 MarAdobe Acrobat Pro EnterpriseMicrosoft 365 licences218d
- 02 JunHardware 6 Mthly ContractManaged support281d
- 04 JunCorrin Software LicenceSoftware support283d
- 01 JulHornetSecurity 365 T P BusinessEmail security310d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.