Support agreementManaged contractTER306-AGR469
Covered by a managed support agreement with an agreed SLA.
Customer since29 Sep 2025Response SLA1 hourRateIncludedNotice30 daysMachines on contract27 of 28
1 in-service machines are not on a contractSee which machines →
Contract position
7 contract records for TER306Active contracts
6
1 expired or cancelled
Annual contract value
£8,809.6
Active lines only
Renewals within 90 days
1
£2,925.54
Lapsed
1
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9533 HARB | Managed support | Hardware 6 Mthly Contract DCS Covers 27 machines · 1 in service and off it → | 27 | 12 months 60d notice · auto-renews | 28 Oct 2026 in 64d | 06 Mar 2027 | £2,925.54 £1,462.77 6 monthly | Due in 90 days | |
| 10286 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 10 seats | 12 months 60d notice · auto-renews | 22 Jun 2027 in 301d | — | £1,313.7 10 x £131.37 | Scheduled | |
| 10398 CYB003 | Endpoint protection | Patch Manager PC Ann Subscription DCS | 11 seats | 12 months 90d notice | 02 Jun 2027 in 281d | — | £31.46 11 x £2.86 | Scheduled | |
| 11109 HOR002 | Email security | Hornetsecurity Advanced Threat Protection Hornetsecurity | 11 seats | 12 months 30d notice | 28 May 2027 in 276d | — | £20.46 11 x £1.86 | Scheduled | |
| 11510 AVO001 | Backup and DR | Amber Vault M365 Backup / Mailbox DCS | 10 seats | 36 months 60d notice | 11 May 2026 106d ago | 05 Nov 2026 | £213.4 10 x £21.34 | Lapsed | |
| 11626 DOM001 | Connectivity | 1&1 Domain 1 Year Renewal 1&1 | 1 | 12 months 60d notice · auto-renews | 25 Apr 2027 in 243d | 28 Jun 2027 | £2,130.22 1 x £2,130.22 | Scheduled | |
| 12018 HPE001 | Hardware maintenance | HPE Foundation Care HPE | 1 | 12 months 90d notice | 24 Jul 2027 in 333d | — | £2,388.22 1 x £2,388.22 | Scheduled |
Annual value by service line
Active contracts only
Managed support£2,925.54
Hardware maintenance£2,388.22
Connectivity£2,130.22
Microsoft 365 licences£1,313.7
Endpoint protection£31.46
Email security£20.46
Next twelve months
Renewal dates in order
- 28 OctHardware 6 Mthly ContractManaged support64d
- 25 Apr1&1 Domain 1 Year RenewalConnectivity243d
- 28 MayHornetsecurity Advanced Threat ProtectionEmail security276d
- 02 JunPatch Manager PC Ann SubscriptionEndpoint protection281d
- 22 JunMicrosoft 365 Business StandardMicrosoft 365 licences301d
- 24 JulHPE Foundation CareHardware maintenance333d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.