Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 20 Aug 2026Finding raised: 1 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 17 Aug 2026Licensing Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 12 Aug 2026Pipeline: Veeam backup licensing renewal — With CustomerOpportunitiesOwner Rob Hall. Meeting completed. Next with Customer.
- 10 Aug 2026Microsoft 365 sync partialSyncDatasets: users, licences, usage reports. Auth mode app-consent.
- 09 Aug 2026Added 8 licencesLicensingPurchased total 24 → 32.
- 04 Aug 2026Finding raised: 1 contract has passed its end dateAlertsSupport · critical · CON-LAPSED
- 21 Jul 2026Licensing Review pack generatedReportsGenerated by Dan Okafor · customer-facing classification.
- 13 Jul 2026Executive Review pack generatedReportsGenerated by Dan Okafor · customer-facing classification.
- 28 Jun 20264 users added this monthUsersUser count moved from 12 to 16.
- 26 Jun 2026Finding raised: 14 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 15 Jun 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 14 Jun 2026Finding raised: 1 device running an unsupported operating systemAlertsDevice lifecycle · critical · AST-OS-UNSUPPORTED
- 03 Jun 2026Finding raised: Backup and DR is not on a DCS contractAlertsSecurity validation · information · CON-NO-BACKUP-AND-DR
- 15 May 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 29 Apr 2026Finding raised: 1 contract up for renewal within 90 daysAlertsSupport · information · CON-RENEWAL-DUE
- 28 Apr 20262 users removed this monthUsersUser count moved from 14 to 12.
- 26 Mar 2026Support Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 28 Feb 20263 users added this monthUsersUser count moved from 11 to 14.
- 21 Feb 2026Technical Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
Events in view
19 of 25 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.