Customer master data
Immutable internal identity with external mapping keys
| Internal CustomerId | cus_ter306 Primary key — never changes |
| Account number | TER306 Links to ticketing and SQL |
| Display name | Terrington Plumbing Partners |
| Primary domain | terringtonplumbing.co.uk Microsoft tenant mapping aid |
| Tenant ID | ter306-5808-4f2a-9c31-312971 |
| SQL external key | TER306 |
| Account manager | Tom Whitfield |
| Status | Active |
| Created | 30 Sep 2020 |
Connection and collection
Authentication mode is independent of the data model
| Auth method | Tenant app consent |
| Relationship state | unknown No expiry recorded |
| Last successful sync | 10 Aug 2026 18:00 UTC 2 weeks ago |
| Last attempt | 25 Aug 2026 05:00 UTC Result: partial |
| M365 data quality | Partial |
| SQL data quality | Healthy Mapped to the DCS API |
| Schedule | Weekly — users, licences, usage reports Configurable per dataset and customer |
Connection changes require the administrator role.
Branding
Saved once and reused automatically for future dashboards and packs
Editable
Customer logo
PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.
Meeting pack preview
Terrington Plumbing Partners
Saved branding is applied to this customer's dashboard, exports and every future meeting pack.
Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.
Customer contacts
Who to speak to. Used for meeting invitations and pipeline follow-up.
| Name | Role | Phone | Notes | |
|---|---|---|---|---|
| Ruby SinclairPrimary | Operations Manager | [email protected] | 01521 581727 | Day-to-day escalation contact |
| Kofi Okonkwo | IT Coordinator | [email protected] | 01203 761508 | Internal technical contact |
Prototype controls
Demo-only switches for showing how the phases differ
TER306 is mapped to the DCS API in this demo, so support and asset data appear when Phase 2 is on.